HR Operations Innovation Officer London, England
Job description
Details
Reference number
Salary
Job grade
Contract type
Business area
Type of role
Human Resources
Project Delivery
Working pattern
Number of jobs available
Contents
Location
About the job
Benefits
Things you need to know
Apply and further information
Location
About the job
Job summary
The Integrated Corporate Services (ICS) is a new shared corporate service, launched in July 2023. It will provide corporate services (HR, Finance, Digital, Commercial, Security and Estates) across the Department for Energy Security & Net Zero (DESNZ) and the Department for Science, Innovation & Skills (DSIT).
Our team of just over 300 professionals will be leading the way in how these functions will be delivered in the future. Our ambition is to be the leading provider of integrated corporate services for government and set the standard for quality, efficiency, and innovation in our field.
Our Inclusive Environment
We are building an inclusive culture to make the Department a brilliant place to work where our people feel valued, have a voice and can be their authentic selves. We value difference and diversity, not only because we believe it is the right thing to do, but because it will help us be more innovative and make better decisions.
We offer first-class flexible working benefits, excellent employee well-being support and a great pension. We are fortunate to have a range of excellent staff networks and are proud to be a Disability Confident Leader employer. We will support talented people from all backgrounds to build a career and thrive.
We actively welcome applications from anyone who shares our commitment to inclusion. We will fully support candidates with a disability or long-term condition who require adjustments in our recruitment process.
Job description
The role and our team
This is an exciting opportunity for someone looking to expand their experience in HR Operations, with a focus on project delivery, communication, and innovation.
The purpose of the role is to support on various HR Operations innovation projects and other BAU activities to improve the services delivery for our customers in a project working approach.
Reporting to the HR Operations Innovation Lead, you will be part of a small, friendly team in the HR Operations and People Services space.
The work of the team sits at the heart of the HR function and is very much the ‘engine room’ of the directorate.
We work closely with our Shared Services provider UK SBS and MyCSP on pay and pensions, continuous improvement initiatives and change projects respectively.
This role is delivery focused with a keen attention to detail. You will be working in an agile environment support the team’s work on continuous improvement activities on variety of innovation projects in HR Operations services and people practices.
You will be willing to work in projects, using project management methodologies and tools. If you have excellent written and presentation skills, are innovative and can think outside the box, and are great with stakeholders and customers, then this role could be for you.
The role will give you a good opportunity to learn about the HR operations job family and will give you opportunities to work on CI and Innovative projects across HR, business functions and the Civil Service. You will develop good project management skills and will be skilled at engaging stakeholders and influencing them.
This role will be a key level of support on delivering HR innovation projects and implementing output of projects with targeted and controlled timeline.
You will work with stakeholders in HR and across functions.
You will work collaboratively with HR Project Management Office to help with HR innovation project reporting and the readiness in HR function to change required when the Matrix goes live – anticipated in 2025.
A key focus of the role will be supporting the work on our Alumni Network. Managing the digital portal, developing initiatives, and supporting the Innovation lead in these endeavours. This involves acting as Moderator of the Alumni Network, pitching content ideas, researching, writing and publishing contents.
You will have enthusiasm for promoting new ideas for internal and external networking and collaboration. This is a perfect opportunity to gain or improve your communication skills (especially valuable writing and content creation skills) to an audience that is based within and outside the Civil Service.
You can expect to manage your own work packages to support the overall output delivery of projects in line with business objectives. You will manage senior stakeholders internally and externally in delivering these goals within targeted timelines.
You will support Users Acceptance Testing to promote the improvement work while at the same time listening to feedback and thinking about ways to continuously improve the employee experience for all aspects of people services and to reduce resistance to change initiatives.
You will support the day-day running of HR innovation tasks and activities.
Key responsibilities
Use practical understanding of project working and project management methodologies and tools to support HR innovation projects in the business.
Proactive stakeholder engagement, seeking out opportunities to effectively communicate and influence.
Conduct research and analyse data and provide insight on user needs, points of failure and pain points.
Contribute to building the team’s people services offer, and enhancing the team’s reputation for professional advice, insight, excellence and outcomes.
Responsible for keeping the HR intranet pages up to date
The idea candidate will have a growth mindset – a willingness to learn, be flexible and is drawn to change and continuous improvement.
Skills and experience
Using project management approaches and tools or a willingness to learn project management.
Excellent written and verbal communication.
Good knowledge of PowerPoint – being able to present information in an attractive and engaging way while keeping it simple and to the point
Able to use Excel and manipulate data, conduct analysis and create graphs and other insights to inform decision-making
Strong stakeholder management skills, with the ability to influence senior leaders - bringing together peers to deliver towards shared outcomes.
Ability to manage own work packages and tasks.
Person specification
Key responsibilities
Use practical understanding of project working and project management methodologies and tools to support HR innovation projects in the business.
Proactive stakeholder engagement, seeking out opportunities to effectively communicate and influence.
Conduct research and analyse data and provide insight on user needs, points of failure and pain points.
Contribute to building the team’s people services offer, and enhancing the team’s reputation for professional advice, insight, excellence and outcomes.
Responsible for keeping the HR intranet pages up to date
The idea candidate will have a growth mindset – a willingness to learn, be flexible and is drawn to change and continuous improvement.
Skills and experience
Using project management approaches and tools or a willingness to learn project management.
Excellent written and verbal communication.
Good knowledge of PowerPoint – being able to present information in an attractive and engaging way while keeping it simple and to the point
Able to use Excel and manipulate data, conduct analysis and create graphs and other insights to inform decision-making
Strong stakeholder management skills, with the ability to influence senior leaders - bringing together peers to deliver towards shared outcomes.
Ability to manage own work packages and tasks.
Behaviours
We'll assess you against these behaviours during the selection process:
- Changing and Improving
- Communicating and Influencing
- Delivering at Pace
- Seeing the Big Picture
We only ask for evidence of these behaviours on your application form:
- Changing and Improving
- Communicating and Influencing
Benefits
The Department for Energy Security and Net Zero offers a competitive mix of benefits including:
- A culture of flexible working, such as job sharing, homeworking and compressed hours.
- Automatic enrolment into the Civil Service Pension Scheme, with an average employer contribution of 27%.
- A minimum of 25 days of paid annual leave, increasing by 1 day per year up to a maximum of 30.
- An extensive range of learning & professional development opportunities, which all staff are actively encouraged to pursue.
- Access to a range of retail, travel and lifestyle employee discounts.
- A hybrid office/home based working model where staff will spend a norm of 40-60% of their time in the office (minimum of 40%) over a month with flex dependent on balancing business and individual need.
Things you need to know
Selection process details
As part of the application process you will be asked to complete a CV, personal statement and a number of behavioural statements.
Further details around what this will entail are listed on the application form.
Please use your personal statement (in no more than 500 words) to show how your skills and experience make you a good fit for the role as shown in the job description, key responsibilities, and skills and experience.
Candidates will be sifted on behavioural statements, CV and personal statement.
In the event of a large number of applicants, applications will be sifted on the personal statement.
Candidates who pass the initial sift may be progressed to a full sift, or progressed straight to assessment/interview.
The interview will consist of behaviour and strength-based questions.
Sift and interview dates
Expected Timeline subject to change
Sift dates: w/c 11th September 2023
Interview dates: w/c 25th September 2023
Interview Location: MS Teams.
Candidates are asked to note the above timetable, exercising flexibility through the recruitment and selection process.
Further Information
Reasonable Adjustment
We are proud to be a disability confident leader and we welcome applications from disabled candidates and candidates with long-term conditions.
We fully support adjustments throughout our recruitment process and we encourage candidates to discuss their adjustment needs by emailing the job contact which can be found under the contact point for applicants section.
We do not have an exhaustive list of adjustments that we support but just some examples include additional time to complete your application form, behaviour questions up to 72 hours prior to interview and having extra time at interview.
If you are experiencing accessibility problems with any attachments on this advert, please contact the email address in the 'Contact point for applicants' section.
If successful and transferring from another Government Department a criminal record check may be carried out.
New entrants are expected to join on the minimum of the pay band.
A location based reserve list of successful candidates will be kept for 12 months. Should another role become available within that period you may be offered this position.
Please note terms and conditions are attached. Please take time to read the document to determine how these may affect you.
Any move to the Department for Energy, Security and Net Zero from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax Free Childcare. Determine your eligibility https://www.childcarechoices.gov.uk
DESNZ does not normally offer full home working (i.e. working at home); but we do offer a variety of flexible working options (including occasionally working from home).
DESNZ cannot offer Visa sponsorship to candidates through this campaign.
DESNZ holds a Visa sponsorship licence but this can only be used for certain roles and this campaign does not qualify.
In order to process applications without delay, we will be sending a Criminal Record Check to Disclosure and Barring Service/Disclosure Scotland on your behalf.
However, we recognise in exceptional circumstances some candidates will want to send their completed forms direct. If you will be doing this, please advise Government Recruitment Service of your intention by emailing [email protected] stating the job reference number in the subject heading.
For further information on the Disclosure Scotland confidential checking service telephone: the Disclosure Scotland Helpline on 0870 609 6006 and ask to speak to the operations manager in confidence, or email [email protected]
Applicants who are successful at interview will be, as part of pre-employment screening, subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. Any applicant’s details held on the IFD will be refused employment.
A candidate is not eligible to apply for a role within the Civil Service if the application is made within a 5 year period following a dismissal for carrying out internal fraud against government.
Feedback
Feedback will only be provided if you attend an interview or assessment.
Security
Nationality requirements
This job is broadly open to the following groups:
- UK nationals
- nationals of the Republic of Ireland
- nationals of Commonwealth countries who have the right to work in the UK
- nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
- nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
- individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
- Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service
Working for the Civil Service
We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).
Apply and further information
Contact point for applicants
Job contact :
Recruitment team
