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People and Culture Manager – Job Description

Do you have a proven track record of driving a positive culture in a fast paced and ever-changing environment? Do you put people at the heart of all you do? We want to hear from you!

Salary negotiable depending on experience.

Key Responsibilities:

· Recruitment and Selection

· Employee Relations

· Employee Relations training and mentoring with HODs.

· Staff training and development

· Developing and implementing People and Culture Policies and Procedures

· Health and Safety training including fire training.

· Updating Health and Safety Policies and Procedures

· Delivery of Brand training

· Team induction

· Support HODs with appraisals and team development

· Work with finance to support payroll process.

· Work with finance to regularly review People and Culture systems to ensure all employees have submitted the relevant onboarding documentation.

· Collate and prepare timesheets for payroll

· Support GM and Finance team in writing payroll budget, analyse payroll costs monthly and work with HODs to review rota efficiency.

· Regularly review incentive plans / bonus plans

· Work with HODs to improve team engagement.

· Team welfare activities – planning and delivery

Recruitment & Selection

The role of People and Culture (P&C) Manager will be to review all recruitment processes and practices to ensure all vacancies are filled in the most cost-efficient way and within the shortest time possible. The P&C function will be responsible for identifying effective and appropriate recruitment methods for all vacancies.

Employee Relations

As the P&C Manager, you will be responsible for designing and developing our workforce strategy. Taking a lead on all Employee related issues including:

Taking a lead whilst advising and supporting managers on all Employee Relations issues, including performance management; sickness & absence; disciplinary & grievance procedures.

Ensuring the grievance and disciplinary procedures are adhered to by all staff and to work alongside the Operations Team for any investigations & hearings.

Monitoring, updating and advising staff and managers on P&C policies and procedures, ensuring they are adhered to and effectively communicated across the organisation.

Reviewing and updating the equality and diversity strategy, making recommendations on best practice and legislation.

Monitor staff turnover and ensure that exit interviews are carried out, analysing and reporting on findings.

Management Responsibility

As P&C Manager, you will attend management meetings where strategic and higher-level operational input are required.

Staff Training & Development

Working closely with senior team to develop staff skills including highlighting needs and recommendations made through the staff appraisal process.

Work closely with Head of Departments to ensure H&S training is delivered to all employees and that H&S policies and procedures are regularly updated and communicated to the wider team where necessary.

P&C Policy & Procedures

To ensure terms and conditions and policies and procedures are up-to-date and comprehensive regarding legislation and best practice.

Essential

Personal Competencies and Skills:

· Ability to develop a P&C Strategy and to input into the future development of our site.

· Strong written skills with proven ability to draft policies, procedures and reports.

· Good coaching & mentoring skills.

· Delivery focused with the ability to prioritise and organise workload agreed within deadlines.

· Ability to resolve conflict situations and heavy workloads.

· Strong customer focus.

· Excellent “active listening” skills.

· A proactive and can-do approach towards work tasks.

· Excellent presentation skills both formally and informally.

· Numerate and financially aware with the ability to produce reports and statistics as required.

· Open communication style, with ability to communicate at all levels in an organisation.

· Good ambassadorial and diplomatic skills.

· A persuasive negotiator.

· Good personal presentation and high level of professionalism.

P&C Knowledge & Competencies:

· Excellent up to date knowledge of UK employment law legislation.

· Extensive knowledge of policies and procedures related to a P&C Function.

· Strong competency interviewing and selection skills.

· Up to date knowledge on recruitment, staff retention methods.

· Strong experience in advising and managing grievance and disciplinary investigations.

· Previous background within a generalist P&C Function.

Job Types: Full-time, Permanent

Salary: £29,000.00-£35,000.00 per year

Benefits:

• Employee discount
• Free parking
• On-site gym
• On-site parking

Schedule:

• 8 hour shift

Ability to commute/relocate:

• Newcastle upon Tyne: reliably commute or plan to relocate before starting work (required)

Education:

• Bachelor's (preferred)

Experience:

• HR: 1 year (preferred)

Work Location: In person

Reference ID: P&C
Expected start date: 01/08/2023