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About Westgate Resorts
Westgate Resorts provides a diverse range of vacation experiences. From sandy beaches on the Atlantic Ocean to snow-covered Utah mountains, families can affordably experience the country's most desirable vacation destinations. A world leader in the timeshare and hospitality industry, Westgate has resorts in Florida, Tennessee, South Carolina, Missouri, Utah, Nevada, and Arizona. Westgate meets every vacation expectation, for every family, for every budget. As we continue growing, we will continue offering the best and most-affordable vacation options out there!

The Senior Human Resource Investigations Generalist supports HR management with the planning, organizing, and implementation of HR strategies in support of the organization's overall strategic objectives while ensuring that employment policies are in compliance with government regulations.

To perform this job successfully, an individual must be able to perform each essential duties and responsibilities satisfactorily. Additionally, the person must possess and adhere to the following core company values:

• Integrity
• Passion
• Work Ethic

Essential Duties And Responsibilities

• Manage, provide guidance, and communicate on the interpretation and administration of company policies, procedures, and programs
• Assist with filing FMLA and ADA claims and working through the interactive process with team members.
• Provide guidance to employees and managers on their rights and responsibilities under FMLA and ADA.
• General management of leaves of absence.
• Conducts effective, thorough, and objective investigations using effective interviewing and documentation techniques in response to a range of employee relations concerns, including discrimination, retaliation, policy violations, EEOC claims, etc.
• Provide updates and counsel leadership staff on employee relations issues
• Communicate regularly regarding pending investigations and provides timely investigation reports with supporting documentation
• Partner with senior management and legal to facilitate the prompt and effective resolution of workplace concerns
• Partner with Talent Acquisition in all matters regarding requisitions, hiring, and transfers
• Attend unemployment hearings as necessary
• Facilitates supervisor training, new-hire orientation, open enrollment sessions, and other training classes as needed
• Maintain confidentiality in all areas including, but not limited to, personnel actions, legal actions, terminations, and organizational plans
• Complies with federal, state, and local legal requirements by studying existing and new legislation; anticipating legislation; enforcing adherence to requirements; advising leadership on needed actions
• Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations
• Liaison between the Benefits and Payroll/HRIS Department and team members/managers

The above list of essential duties and responsibilities provides a broad overview of the key responsibilities of a Senior Human Resource Investigations Generalist. Additional duties and responsibilities may be assigned as needed to meet the evolving needs of the organization.

Supervisory Responsibilities N/A

• General working knowledge of employment laws and practices
• Demonstrated experience leading a variety of employee investigations
• Excellent computer skills including Microsoft Office
• Effective oral and written communication skills
• Minimum 5-7 years of employee relations experience with relevant experience as a human resources business partner

Education and/or Experience

• Bachelor's degree (B. A.) from four-year college or university; and three to five years related experience and/or training; or equivalent combination of education and experience.

Certificates, Licenses, Registrations

• SHRM-CP or PHR strongly preferred

Why Westgate?

• Comprehensive health benefits – medical, dental and vision
• Paid Time Off (PTO) – vacation, sick, and personal
• Paid Holidays
• 401K with generous company match
• Get access to your pay as you need it with our Daily Pay benefit
• Family benefits including pregnancy, and parental leave and adoption assistance
• Wellness Programs
• Flexible Spending Accounts
• Tuition Assistance
• Military Leave
• Employee Assistance Program (EAP)
• Life, Disability, Accident, Critical Illness & Hospital Insurance
• Pet Insurance
• Exclusive discounts for Team Member (i.e., hotels, cruise, resorts, restaurants, entertainment, etc.)
• Advancement & development opportunities
• Community Involvement Programs

Westgate Resorts is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status or any other protected status under federal, state or local law. If you have a disability and believe you need a reasonable accommodation in order to complete your application or any part of the recruiting process, please email [email protected] with the job title and the location of the position for which you are applying.