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Greene King is the country's leading pub company and Brewer, first established in 1799. At Greene King it's not just pints that we want you to pour, we want people who can share our purpose and Pour Happiness into Lives. We are on a transformational journey for both customers and colleagues which will make us the pride of British hospitality. With over 40,000 people working across our 1,600 pubs, our breweries and two support centres, a career at Greene King has no limits.

HR Administrator

Role Purpose

To effectively and efficiently administer HR Systems for key stakeholders within Greene King. GKi is the master source of all people data and maintenance of data is essential to ensure all downstream systems are continually up to date.
This role will enable Greene King's current and future business needs to be met in an efficient, sustainable, agile and adaptable manner.

This role is agile with a 50:50 split between home and office working.

Key Accountabilities

• Ability to conduct initial investigations internally on issues within GKi, then where necessary escalate to line manager
• Carry out UAT and Regression testing within the allotted timeframe in the release window liaising with third party supplier as required
• Deliver appropriate training to Managers on system use
• Organisational Chart Update
• Assist with HR Services queries to employees in the business
• Maintain and monitor key HR metrics
• PQS Champion for the overall system and reporting for HR Services
• Data Entry & Maintenance of GKi data
• Telephone queries & Teams calls
• Work on any AdHoc requests/projects where applicable

Person Specification

• Communication - clear, simple, unambiguous and well structured, and to have confidence in dealing with all areas and levels within our business and third party suppliers, in a confidential manner.
• Organised - ability to store data in a confidential organised manner to keep on top of changing priorities
• Impeccable attention to detail
• Issue & conflict resolution - take in information quickly, accurately and work independently to propose solutions to problems.
• Be a forward thinker whom thrives on solutionist ideology
• Knowledge of Data Protection and GDPR legislations
• Be a self-motivated individual who can self-manage proficiently
• Be able to react positively, quickly and decisively to any changes to workload and priority
• An understanding of the technologies already used within Greene King
• Confident answering employee queries via telephone & email
• Experience in testing HRIS systems in development environments
• Experience in working on HR Projects in order to help the wider business become more sustainable and efficient
• Strong Excel skills with a working knowledge of Word & PowerPoint also necessary
• Excellent verbal and written communication skills to effectively liaise and communicate with both internal and external stakeholders
• Preferable to have experience within a HR environment to understand the requirements and basic structure of an organisation/team
• Demonstrable track record of delivering accurate and timely information
• Ability to present findings logically to enable an informed decision to be made by your line manager

What you can expect from us?

• Competitive salary and pension contribution scheme
• Private Medical insurance
• Discounted Health Screening
• Option to purchase discounted Dental Insurance
• Life Assurance
• 33% discount for you on food and drinks across all our managed sites and 15% for your friends and family
• 50% discount for you at Greene King Hotels/Inns and 25% discount for your friends and family
• Access to company perks portal for regular retailer discounts
• 33 days holiday (including bank holidays) and the opportunity to buy 5 additional days
• Free onsite parking
• An employee health, wellbeing advice and guidance service
• As one of the industry's leading apprenticeship providers, we can offer training and development at any stage of your career, whatever step you decide to take

Corporate Social Responsibility

We also want to be a positive force for good, having a social purpose that threads through every part of our business, whether it be through caring for the planet, caring for our communities through our hugely successful partnership with Macmillan (raising over 10 million pounds!) or caring for our people, creating life opportunities for all through innovative social mobility programmes. We are on an incredible journey and our goal is to be the pride of British hospitality.

Inclusion and Diversity

At Greene King we're setting the bar for Inclusion & Diversity. We are on a journey towards Everyday Inclusion where everyone feels welcome, can thrive and truly belong. With external commitments like the Valuable 500, If Not Now, When? and our Calling Time on Racism manifesto, our community partnerships and the support of our 4 internal Employee Led Inclusion Groups we have a clear plan based on education, awareness and activity that's already making an impact. We value the diversity of our people and are working to increase this, by joining us on this journey you can help us to shape our future inclusive culture.

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