Job description

About us

Our Vision is to have great destinations for every golf and leisure activity. From an outstanding collection of golf clubs (10 in total), a rapidly expanding range of indoor and outdoor competitive socialising venues (currently 16 of these), state of the art health & fitness venues to a 15th century lodge and a diverse portfolio of real estate of strategic land holdings.

More information can be found on our website: https://bglcompany.co.uk/

The role of HR Co-ordinator will work closely with both the Group HR Manager and the L&D Manager as part of the People Team. They will be a first point of contact for providing efficient, accurate and timely support encompassing all areas of generalist HR across the business. The job holder will also proactively find new ways to improve processes and procedures and ways in which to support the rest of the business.

The HR Co-Ordinator will be responsible for supporting the different parts of the employee life cycle. From supporting on recruitment processes, job offers and onboarding, to advising managers on policies and procedures, creating delegate manuals and training aids, whilst ensuring all relevant employee records are kept up to date.

The HR Co-Ordinator will also work collaboratively with the other departments within the Support Office on any ad-hoc projects.

KEY ACCOUNTABILITIES

HR Administration

• Ensuring the maintenance of current Support Office employee file information so that we remain legally compliant at all times (Right to Work, contracts of employment, change to terms & conditions letters etc.)

• Support the People Team to set up and launch a new HRIS (HR Information System) to the business. Provide system training and support to General Managers and site Administrators to ensure the HRIS is used effectively.

• Ensuring prompt filing of all correspondence on employee files.

• Complete Exit Interviews and track data to provide reports and themes on leaver information.

• Support the Group HR Manager with annual HR audits of our Golf, Adventure Leisure and Ninja sites.

Recruitment & On-boarding

• Support on recruitment processes including reviewing JD’s and job adverts, posting vacancies on BGL’s Careers page, LinkedIn and other advertising platforms.

• Advise managers on how to conduct fair short listing and interview/selection processes.

• Work with recruitment agencies for unique or hard to fill roles.

• Responsible for new Support Office Colleagues onboarding process (references, offer letters, contract of employments, other related paperwork, and the creation of new starter pack).

• Ensuring that all new Colleagues on-boarding requirements are met and followed up to ensure a first-class experience.

• Advise managers on probationary periods and probation review meetings.

Employee Relations

• To be the first line of support for responding to employee relations queries and deciding who, within the team, is best placed to deal with them.

• Ensuring that queries or requests are processed and responded to in a timely manner and in line with Company policies and processes.

• To be aware and knowledgeable of the Company’s HR policies and procedures and Terms & Conditions, with the ability to provide basic advice as required.

• Assisting with reviewing Company policies and procedures on an annual and ongoing basis.

• Assisting in meetings, such as investigation meetings, disciplinary hearings, and grievances, undertaking such tasks as note taking.

Learning & Development

• Supporting the L&D Manager in the creation of training aids such as manuals, handouts, and infographics.

• Responsible for the administration of instructor-led training events.

• Responsible for apprenticeship training registrations, record keeping and reporting.

• To be the first line of support for queries from Colleagues relating to the Learning Management System, and to escalate issues as necessary.

• Responsible for routine Learning Management System housekeeping activities, including the maintenance of the compliance training library.

• Responsible for the upkeep of the department’s library of standard documents and guides.

Perform relevant related duties as requested by your line manager and Senior Management Team. Assist the Group HR Manager in developing and implementing new projects.

Job Type: Full-time

Salary: £30,000.00 per year

Benefits:

• Discounted or free food
• Free parking
• On-site parking

Schedule:

• Monday to Friday

Application question(s):

• Do you have at least 1 year's HR administration/co-ordination experience?
• Do you have at least 1 year's experience in providing basic advice on HR policies and procedures?

Work Location: In person