HR Assistant - Oxford Oxford, England
Job description
An excellent opportunity has arisen for an HR Assistant to join a team of Advisors, providing a first point of contact service for HR queries at Oxford Health NHS Foundation Trust.
We seek an excellent communicator with first-hand customer facing experience. This would suit an individual who has some experience of HR and/or CIPD student willing to learn. The role will appeal equally to an individual at the outset of their HR career or a more experienced specialist adviser, wanting to gain a broad knowledge and experience of all HR disciplines; you will triage queries that come into the HR Advisors’ inbox providing initial advice and support and escalating to the right area as necessary.
The ideal candidate will have a good level of general education, competent written skills to respond to helpdesk queries, effective telephone query handling. The candidate will be well organised and able to manage and prioritise their own work effectively. You will need strong teamwork and collaborative working style to provide a joint level of service to this HR Advisory service.
Some of your duties will be:
To act as the point of contact for relevant HR related queries triaging complex queries to the respective subject matter experts.
To coordinate and manage delegated end to end HR processes.
To provide HR administrative and project support to HR Policy, Reward and Projects activities.
To provide a high-quality customer focused approach whilst adhering to set standards, policies and procedures.
To communicate effectively, both verbally and in written format and contribute to team objectives and assume responsibility for own areas of work.
To manage own time and workload on a daily basis to achieve objectives within target times. The post-holder will work on their own initiative, in accordance with trust policy & procedures referring to their manager if required.
Oxford Health NHS Foundation Trust provides physical, mental health and social care for people of all ages across Oxfordshire, Buckinghamshire, Swindon, Wiltshire, Bath and North East Somerset.
Our services are delivered at community bases, hospitals, clinics and people’s homes, delivering care as close to home as possible
Our vision is that no matter who you are or where you are, you will tell us that you receive: “Outstanding care delivered by an outstanding team”
Our values are: “Caring, safe and excellent”
At Oxford Health we offer a wide range of benefits designed to support your career and wellbeing. These include:
- Excellent opportunities for career progression
- Access to tailored individual and Trust wide learning and development
- 27 days annual leave, plus bank holidays, rising to 33 days with continuous service
- NHS Discount across a wide range of shops, restaurants and retailers
- Competitive pension scheme
- Lease car scheme
- Cycle to work scheme
- Employee Assistance Programme
- Mental Health First Aiders
- Staff accommodation (please note waiting lists may apply)
- Staff networking and support groups hosted by our Equality, Diversity & Inclusion team
