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Job Title: Human Resources and Payroll Administrator

Company: Synergy Associates

Location: Remote

Job Type: Full-Time

About Us:

Synergy Associates is an International IT Managed Services Provider (MSP) with offices and clients in London, New York, LA, Dubai, Paris and Hong Kong. We focus on delivering a premium service to some of the world’s most discerning clients across the arts, advertising, financial and other sectors. Our guiding imperative is to ensure that technology not only functions optimally, but merges seamlessly with the environment and vision of our clients.

We are a company that values our team and we work hard to create an inclusive culture of mutual respect. We offer a great package of benefits and offer the ability to work remotely when not with clients.

Job Summary:

We are looking for a detail-oriented and proactive Human Resources and Payroll Administrator to ensure the smooth operation of various HR functions. The ideal candidate will have a strong understanding of HR processes and possess excellent organizational and communication skills. As a Human Resources Administrator, you will play a crucial role in managing employee records, administering HR policies, and assisting in the recruitment and onboarding processes.

The right candidate will have the company’s support in developing their skills through training and events.

Responsibilities:

• Maintain accurate and up-to-date employee records, including personal information, job details, performance reviews, and training records.
• Process payroll for global staff based on the periodicity and regulations of their home country.
• Work with legal counsel to process and maintain visa status for staff as required.
• Assist in the administration of HR policies and procedures, ensuring compliance with relevant laws and regulations.
• Support the recruitment process by posting job openings, reviewing resumes, scheduling interviews, and conducting initial screenings.
• Coordinate the onboarding process for new hires, including preparing offer letters, facilitating background checks, conducting orientations, and overseeing the technical onboarding process.
• Manage employee benefits administration, including enrollment, changes, and inquiries.
• Assist in the preparation and implementation of employee training programs.
• Support the performance management process by tracking performance reviews, facilitating goal-setting, and ensuring documentation is accurately maintained.
• Handle employee inquiries and provide general HR-related information.
• Assist in HR reporting and data analysis, providing insights and recommendations as needed including as related to eNPS surveys and scoring.
• Contribute to the development and improvement of HR policies, procedures, and programs.
• Stay updated on relevant employment laws and regulations to ensure compliance.

Qualifications:

• Proven experience as an HR Administrator, HR Assistant, or in a similar role.
• Sound knowledge of HR processes, policies, and employment laws.
• Strong organizational skills and attention to detail.
• Excellent written and verbal communication skills.
• Proficiency in HRIS (Human Resources Information System) software and BambooHR specifically.
• Ability to maintain confidentiality and handle sensitive information.
• Strong problem-solving and decision-making abilities.
• Ability to work effectively both independently and as part of a team.

Preferred Qualifications:

• Professional certification (e.g., PHR, SHRM-CP).
• Experience working in the IT industry or IT Managed Services.

Location:

You will primarily work remotely from home. International travel to our global offices may be required from time to time.

Working hours:

The successful candidate will work regular weekly hours from Monday to Friday 9am to 6pm. The candidate will need to be flexible depending on team requirements, hours may change slightly from week to week.