Job description
HR Advisor
Job Purpose:
To support the Distribution Team in achieving its objectives by providing a comprehensive HR service, ensuring best practices and Company policies and procedures are implemented and maintained.
Supporting the Distribution Managers to improve; key performance indicators such as Labour turnover, performance, absence levels and succession planning and most importantly change management.
The HR Advisor – DC will uphold corporate governance, translating and delivering corporate initiatives to meet local business needs and take responsibility for compliance with HR policy, whilst understanding risk and commerciality.
Key interfaces and relationships:
- The ability to create influential relationships is fundamental to the success of this role:
- Strong relationships with central HR departments that ensure the delivery of both corporate and local people plans, together with the implementation of best practices.
- Strong partnership based approaches with local Leadership and Management teams that ensure the effective delivery of business objectives and key performance indicators.
- Open and culturally supportive relationships with Distribution Management, Union
- Representatives (USDAW) and Colleague teams.
- To liaise with the HR Manager on all aspects of role to contribute to an effective, focused and professional service in line with the needs of the business
Key Accountabilities/Actions:
- The HR Advisor will be responsible for:
- Support the Distribution Teams through defined performance indicators
- Advise Distribution Teams on HR Policies and procedures
- Provide specialist support in employee relations casework (absence, performance, grievance and disciplinary matters) when required.
- Play a key role in investigations and attendance, where required, at disciplinary, grievance, appeal and long term sick meetings
- Lead and support Distribution Teams through all employee relations processes including and not extensive to change management (TUPE, Consultation and redundancy legislation)
- Working with Distribution Teams to understand skills gaps and development and where required deliver appropriate solutions
- In conjunction with HR Manager DC identify training needs and assist in the development and delivery of training tools
- In conjunction with the HR Manager review and development of local communication methods to ensure business consistency.
- The pro-active resolution of local people challenges to enable delivery of business objectives.
- Work with Leadership Managers to develop capability, coaching and mentoring as and when appropriate
- Review, update and implement Policy and Procedures to specifically fit the client area to ensure consistency, increase performance and decrease cost and litigation
- Complete adhoc recruitment for hourly paid colleagues including interviews, starter packs, Right to work and liaising with payroll for payment.
Need to know:
- Sound and Strong knowledge of employee relations, employment law and HR best practice
- CIPD qualified or equivalent qualification
- Relevant Human Resources qualifications or working towards.
- At least 3 years relevant HR Advisor experience
- Experience of advising line managers in all aspects of employee related issues (up to and including dismissal level, TUPE and Consultation)
- Good understanding of Warehouse and Transport operations
Know How:
- Able to demonstrate excellent problem solving techniques
- Good communication skills both verbal and written
- Planning & organising
- Strong influencing skills
- The ability to understand business goals and recommend new approaches, policies and procedures to effect continual improvements in business performance, productivity and the
- development of HR within the business
Need to be:
- Culture fit is non-negotiable - flexibility, fantastic communication skills and huge amounts of drive are a must, together with a natural style that role models our Values
- Bias for action, strong work ethic, and desire to achieve excellence.
- Excellent organizational and interpersonal skills, with the ability to manage
- multiple priorities simultaneously.
- The ability to be comfortable with high volume workload and not be afraid to "roll up your sleeves".
- A strong solutions focus - being comfortable working in an environment which demands strong deliverables along with the ability to identify problems and drive appropriate solutions in a cost effective way.
- Being an enthusiastic team player with a strong drive to create a positive and inclusive work environment.
- Passion for innovative HR solutions and continuous improvement.