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Pinnacle Group provides people-first, integrated services across a range of community-facing assets and infrastructure – including multi-tenure housing, schools, open spaces, public buildings, utilities and broadband networks – as well as a range of complementary employment and wellbeing outcomes. Across the UK, Pinnacle supports over 300,000 homes, 200 schools and 80 public buildings creating value, providing stewardship and generating positive outcomes for our customers, our partners and our clients.

Our Central Services teams support Pinnacle’s operating businesses by providing professional support to the operational business including: Compliance and Audit, Marketing, Finance, Human Resources, IT, Procurement, Health and Safety.

The Role

Pinnacle Group are looking for a HR Advisor for Maternity Cover until 29/09/2023, to deliver a full generalist HR Service providing advice and support in a business focused, consistent and timely way.

The role is based at our Chelmsford office, with some remote working. The role may require some travel as and when required, covering contracts in London and the Southern Region, Midlands and the North.

Duties/Key Responsibilities

• Field enquiries for all HR related issues via phone, e-mail and in writing
• Advise as a panel member at formal hearings and produce written outcomes to protect the company against potential tribunal claims
• Support and coach managers in all aspects of employee relations, providing business focused, consistent and timely advice in accordance with employment law and HR procedures, including; Disciplinary, Grievance, Capability, Performance management and sickness / absence management.
• Support managers in change management activities in accordance with employment law and in consultation with Trade Unions as appropriate, particularly TUPE transfers and changes to terms and conditions.
• Challenge managers to take responsibility for managing staff effectively, using HR interventions to add value and help embed corporate values
• Provide advice for new starter and leaver processes including the DBS and RTW checking process

• Monitor workforce and employee relations information to produce regular HR reports, including for sickness absence management and ad hoc contract tender questionnaires.
• Maintain awareness and knowledge of any HR issues in the business including training and development needs.
• Carry out specific people development activities as and when required
• Ad hoc project support
• Ensure HR output is monitored and measured
• Assist HR Manager in continuously improving the HR service
• Develop positive working relationships with managers across multiple contracts in different locations

Skills Required

• Excellent organizational skills, with the ability to manage a varied workload
• Deliver excellent customer service and support with training.
• Ability to constructively challenge and give/ receive feedback.
• A good listener with an empathetic approach.
• Excellent communication skills, verbal, written. With a good standard of written English and ability to produce formal correspondence that will stand up to potential scrutiny at an employment tribunal
• Work with others within the local Pinnacle team to support the team and wider business to deliver results.
• Strong attention to detail, maintaining high standards and delivery in a changing environment
• Essential BPSS and SC
• Experience of advising in a fast paced multi-site environment
• Ability to provide commercial HR advice based on a practical application of relevant employment law
• Excellent interpersonal skills with ability to convey facts and ideas clearly
• Ability to quickly develop credibility and positive working relationships with management, staff and colleagues
• Ability to manage conflicting priorities in order to meet strict deadlines and targets
• Previous experience of working at a HR Advisory level is essential, ideally CIPD qualified.

Pinnacle Group strives to be an equal opportunities employer and welcomes applications from anyone regardless of ethnic origin, gender, disability, age, trade union activity, marital status, religious belief or sexual orientation.

We are Armed Forces friendly. We welcome applications from ex-Armed Forces personnel, reservists, armed forces veterans, cadet instructors and military spouses/partners.

Contact information

HR Mock