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Available Job Today Colt is the New Standard in high bandwidth network and voice services for enterprises and wholesale customers in Europe, Asia and North America’s largest business hubs. With a global reach but a deep local presence, Colt is big enough to deliver and small enough to care.

Function: Human Resources

Reporting: HR manager

Location: London, UK

Contract: 12-15 months

Role purpose

Provide HR expertise and operational support across all aspects of the Employee Lifecycle throughout our UK, US and Ireland offices by ensuring a pro-active, consistent and efficient approach in line with our Global Operating Model.

You’ll also advise and assist to all UK, IE & US employees for all employment related queries, with reference to, and interpretation of, local legislation, the employee handbooks and policies.

Key accountabilities

• Partner with business and HR stakeholders to provide support across all aspects of HR Operations.
• Ensure that business needs are met whilst remaining legally compliant, and operating in line with best practice guidelines.
• Manage and lead on complex Employee Relation cases including negotiations and consultations. Provide advice to colleagues Globally on UK, IE and US Employment law.
• Manage performance related matters and investigations including grievances, performance improvement plans and disciplinaries.
• Manage all aspects of family leave, employees’ return to work, extended sick leave cases.
• Liaise with occupational health providers for advice, review recommendations and discuss course of action with line managers and employees’.
• Support the operational elements of all key people processes such as performance management or annual salary and benefits review.
• Prepare and process contracts of employment and employment letters, ensuring an efficient process and responding to queries related to them.
• Ensure all employment changes are updated in HR systems and communicated effectively to payroll as appropriate.
• Support the implementation of HR policy, programmes and business change management initiatives operationally.
• Collaborate with HR Colleagues across all specialisms on the delivery of various global HR initiatives to drive business change.

Role specific requirements

Skills & Experience

• Proven work experience as an HR advisor across all aspects of the Employee Lifecycle
• CIPD qualified to Level 5 or equivalent level qualification and/or experience
• Up to date knowledge of employment legislation and best practice
• Robust, resilient, approachable and diplomatic with the confidence to deal with challenging senior leaders
• A strong customer service mind set when dealing with both internal and external stakeholders
• Excellent attention to detail
• Capacity to deal with a wide range of stakeholders with conflicting priorities.
• Ability to meet deadlines and cope with pressure
• Able to demonstrate initiative, influence and problem solving skills
• Friendly and able to converse with people at any level
• Excellent problem-solving, critical thinking, deductive reasoning, inductive reasoning and analytical skills.
• Strong project management skills, particularly with respect to organisation, prioritisation, and time management.

Colt is a growing business that is investing in its people. We offer skill development and learning pathways to help our people perform at their best, regardless of role and location. In addition to offering competitive salaries and incentive plans, a range of benefits and local rewards packages are on offer.