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Location: North West - Hybrid working between Cadent locations & Home (Travel required)

Full Time, Permanent Position

Salary: £31,287 - £36,808 (depending on skills/experience)

About Us

At Cadent we’re excited to be part of the future of UK energy! We’ve got a clear roadmap that will drive our performance to the forefront of our industry and support the UK government in achieving its net zero targets by 2050.

We’re making a difference through innovation and new ways of working. Together we’re shaping a cleaner, greener future for our 11 million customers whom we put at the heart of everything we do.

Accountabilities:

• Provide advice and guidance on a range of topics including, but not limited to, sickness absence management, disciplinary / code of employee conduct, grievance, performance improvement, discrimination, bullying and harassment, drugs and alcohol, death in service etc
• Advising Managers and supporting them with best practice insight to enable a fair and reasonable decisions or applications of policy
• Manage a high volume of caseload in accordance with departmental service level agreements (SLA’s) and People Policies, seeking support from the HR Business Partner for their respective area and/or the Head of People for complex employee relations & litigation as/if necessary: Supporting People Managers in the handling of the cases including but not limited to:
• Disciplinary cases up to and including dismissal and appeal,
• Sickness cases at all levels up to and including potential medical redeployment/ill health dismissal and/or sickness absence Step 3 dismissal; advise on reasonable adjustments,
• Performance improvement cases at all levels up to and including potential redeployment, PIP and Dismissal
• Grievance cases at all levels, including discrimination, bullying and harassment
• Other cases as required including but not limited to: probation, flexible working requests, diversity & inclusion, drugs & alcohol, death in service

• Ensure outcomes & follow up action are undertaken, updating the case management system, and ensuring transaction of the case to close
• Provide HR support at formal hearings or meetings as required either by the People Policy or as directed by your Manager or your stakeholder to ensure a robust and customer focussed service
• Proactive participation in best practice reviews of cases to ensure continuous learning and process improvement
• Remain flexible to travel when needed across the Cadent owned Gas Distribution Networks and sited location, to support case management activity for customer base and attendance at meetings and hearings.

Qualifications, Technical Skills, Leadership Skills

Qualifications

• English & Maths GCSE Grade C or equivalent
• CIPD Level 3 qualified or working toward/relevant experience
• CIPD Level 5 qualified or working toward/relevant experience (Desirable)
• Educated to Degree level or equivalent in HR (Desirable)

Practical Experience

• Experience of managing a high volume of ER cases in accordance with service level agreements (SLA’s)
• Experience of guiding, coaching and supporting people managers in complex ER matters
• An understanding of external good practice i.e. ACAS requirements for policies/processes
• Experience of supporting formal meetings & hearings
• Experience of advising on the management of a range of cases including but not limited to:

• Disciplinary cases

• Sickness cases

• Performance improvement

• Grievance cases

• Other cases including but not limited to flexible working requests, diversity & inclusion, drugs & alcohol, death in service (Desirable)

• Ability to work under pressure and deliver high quality work in a timely manner
• Ability to manage a high workload in line with challenging SLA’s
• Ability to multi-task and prioritise work to offer a consistently high level of service
• Ability to manage stakeholder relationships effectively and proactively at all levels in association with case work
• Ability to confidently challenge current ways of working and influence and encourage change
• Clear and confident communicator (verbal and written) with the ability to adapt communication style in given situations
• Delivery & Customer focused
• Resilient and tenacious
• Team player focused on value creation
• Competent in MS Word, Excel, PowerPoint, Outlook.

What’s In It For You

Here at Cadent, we are committed to supporting our employees to get the best out of themselves. For this role in particular we can offer:

• Funding and support towards completing qualifications

• Ample opportunity for progression within the business

• Mentoring and guidance opportunities

Benefits

We offer a host of benefits to suit your lifestyle and support your well-being. These include:

• Annual bonus

• Pension Scheme double matched up to a total of 18% of salary (i.e., employee contributions of up to 6%, double matched by a Cadent contribution of up to 12%)

• 25 days holiday, plus statutory days, and an option to buy more

• Fantastic career development prospects with funded learning options, including support with exams, and internal and external learning and development

• Strong focus on supporting you as an individual including:

  • flexible working

  • strong commitments to ED&I

  • generous family provision policies

• Flexible benefits including cycle to work scheme, salary sacrifice car scheme, insurance, and healthcare packages, plus much more

• My Offers membership card – offering discounts and savings from hundreds of retailers

• 2 paid volunteering days per year

• Free gym access at the Ansty office, as well as a ‘Gympass’ scheme providing free or heavily subsidised local gym memberships

We want our employees to achieve a healthy work-life balance and are happy to discuss flexible working options with you if the role can accommodate it. Let us know about your flexibility requirements, whether that be reduced hours, remote working, flexible start/finish times, or compressed hours, and we will be more than happy to explore what’s possible for the role.

Diversity and Inclusion
Don’t meet every single requirement listed?

Understanding, learning, and celebrating what makes us different, as well as what we have in common, is good for us as individuals and enables us to work better together as one team. Cadent is committed to being an equitable and diverse employer that fosters an inclusive culture for all our employees, therefore, all our employment decisions are assessed based on qualifications, merit, and business need. So, if you’re excited about this opportunity but your experience doesn’t align perfectly with every qualification mentioned, we would still love for you to submit your application – You may just be the right person for this role or other opportunities at Cadent.

As a recognised Disability Confident Employer, we are proud to champion inclusion in the workplace and ensure to provide an environment that is accessible to all and supports individuals throughout their journey with Cadent. Please let us know if you require any reasonable adjustments during the application process.

We place great importance on equity, diversity and inclusion, and we welcome applicants from all backgrounds. Our employee communities Women in Cadent, Pride at Work (LGBTQ+), Embrace (ethnicity and religion), Thrive! (disability) and the Cadent Military Community can’t wait to welcome you!

Circle Back Initiative

As an active and proud member of The Circle Back Initiative, we aim to ensure that all candidates receive a response to their application, regardless of the outcome.

We will be receiving applications until the specified date above, though Cadent retains the right to close this vacancy early without prior notification, so it is advisable to complete your application at your earliest convenience.

Be part of something big. Help shape the future of gas for generations to come.

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