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HR Operational Administration specific responsibilities will include:

• General HR administration and support across the entire employee lifecycle; assisting with on-boarding, off-boarding, employee and management queries, etc.
• End to end administrative support to the HR team. This includes processing new starters, contract changes, change of details, leavers on to the HR database.
• Overall responsibility for overseeing the ‘HR’ inbox, providing first line support to answer queries, referring to the wider HR team for additional support as required.
• General office duties, including answering phone calls, responding to e-mails, and preparing documents.
• Maintain and utilise the HR system through timely and accurate input, producing reports to assist with KPI reporting.
• Ensure sickness and absence reporting and record keeping is maintained.
• Provide general advice to employees and line mangers on administrative issues connected with absence, holidays, maternity / paternity and general HR policies and procedures.
• Provide support to HR Advisor and HR Mangers with drafting various HR documentation including changes to T&C’s, amendment to contracts, pay reviews and preparing letters in line with company policies and procedures.
• Assist in payroll preparation by providing relevant data, working closely with our finance team.
• Provide efficient, effective and accurate support to the payroll process by ensuring accurate administration and achievement of deadlines.
• Respond to incoming requests for information i.e. references, landlord / mortgage enquires within a timely manner.
• Coordinating the companywide benefits programme, including but not limited to PMI, Pensions, CycletoWork, Transport schemes, Holiday purchase etc.
• General support to the HR Management team, working on specific projects and initiatives as required.
• Supporting the wider HR team as and when required.

To succeed in the role, you will have the following capabilities and experience:

• Excellent administrative skills, gained through previous experience in a fast-paced support role, ideally working within a HR team.
• An eager interest in pursuing a career in HR.
• A keen eye for detail – able to maintain high levels of accuracy.
• Effective written and verbal communication skills – comfortable working with colleagues at all levels.
• Methodical and thorough - able to multi-task, organise and prioritise activities in a busy work environment.
• Able to use own initiative to solve problems and navigate obstacles which arise during the working day.
• A great team player who demonstrates a strong work ethic and a commitment to the team’s success.
• Highly computer literate, e.g. Microsoft Office, specifically excel and ideally experience working with an HR information system(ideally HiBob)
• At least 5 GCSEs (at grade C or above) or equivalent, including English Language and Maths.