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Location: London

Department: HR

Reporting to: Senior HR Business Partner

Hybrid (2 days in the office per week)

About the role

Time Out Group is looking for a bright, proactive individual who is keen to develop their career in a broad generalist HR environment at a global media and hospitality company. The role sits within a collaborative, knowledge-sharing global HR team of 6 people, specifically providing HR and payroll administrative support across EMEA and APAC regions. Full training will be provided, however, a meticulous eye for detail, high level of organisation, and numerical accuracy is essential in order to be successful and meet the demands of this role.

Key Responsibilities

HR Administration – 75% of time:

• Manage the onboarding process which includes drafting employment contracts, conducting one-to-one HR inductions, managing company-wide onboarding days, working with IT to arrange company equipment for new starters, completing right to work checks, and obtaining references.
• Manage the offboarding process which includes drafting leaver paperwork, carrying out exit interviews and providing references.
• Maintain and update the global HR system (People HR) with accurate employee information such as new starters, leavers, salary and job titles changes.
• Maintain the global company org charts.
• Upload monthly UK pension contributions to pension provider’s online portal.
• Assist with HR administrative tasks as directed by the Chief People Officer, HR Director or HR Advisor (all of whom are based in London).
• Ensure our internal HR portal (similar to an intranet) is kept up-to-date with accurate information for employees to access.
• Assist with queries and sign-ups to employee benefits such as discounted gym memberships, travel season tickets, and cycle schemes.
• Maintain and update the global expenses system with accurate employee information such as new starters, leavers, and reporting line changes.
• Create regular reports and presentations on HR metrics, such as monthly headcount reports and presenting the results of onboarding and exit surveys.
• Create the monthly HR newsletter which is distributed to our global workforce.
• Act as chairperson for the Social Committee, helping to organise internal social events for the employees in the London office.
• Handle confidential data and information, keeping all aspects secure with a high level of attention to detail.
• Respond to ad hoc employee queries from employees across our EMEA and APAC regions in a timely-manner.

Payroll Administration – 25% of time:

• Pull reports from the global HR system and liaise with internal stakeholders to accurately compile monthly payroll changes for submission to external payroll providers in the UK, France, Portugal, Hong Kong and Singapore.
• Adhere to multiple monthly deadlines set by the external payroll providers to ensure employees are paid on time with zero errors.
• Be the first point of contact for payroll queries from employees and other key stakeholders such as the Finance team or external auditors.

Skills & Experience

• Some experience in an HR admin or HR assistant role.
• Good working knowledge of Excel, Word, PowerPoint, and GSuite.
• Strong in-person, email and phone communication skills.
• Meticulous organisational and time management skills.
• Excellent attention to detail.
• Ability to prioritise a varied workload.
• Good numerical skills.

What we look for in a candidate

Time Out is a company filled with individuals as diverse as the cities we live in and cover. At the same time there are common characteristics and values we all share. To join our team, you’ll want to…

Be commercially astute

Either have experience at or want to dive headfirst into a fast-paced transformative company in pursuit of excellence

Think globally

Have excellent communication and relationship building skills

Have a high sense of ownership, urgency and drive

Be a team player

About our culture

At Time Out Group we believe in diversity and equal opportunity for all people. We do not discriminate against external or internal candidates on the basis of age; disability; gender, gender reassignment; race; religion or belief; sexual orientation; marriage and civil partnership; pregnancy and maternity. We believe that diversity develops creativity and enables personal and professional growth where we all learn from each other. We believe in an open culture where ideas are shared candidly and where there is no fear of failure, but rather an understanding that we must experiment and have the freedom to succeed. We believe that everyone has the right to express themselves as they are as this enriches us all. We believe in an open world, social justice, and the pursuit of happiness, after all, we are in the happiness business.

About Time Out Group plc

Time Out Group is a global media and hospitality business that inspires and enables people to explore and enjoy the best of the city.

It all began in London in 1968 when Time Out helped people discover the exciting new urban cultures that had started up all over the capital. Since then, this iconic brand has consistently maintained its status as the go-to source of inspiration for both locals and visitors alike.

Time Out Group has been named one of the Most Innovative Companies for 2020 by Fast Company - this prestigious annual list honours the businesses making the most profound impact on both industry and culture, showcasing a variety of ways to thrive in today’s fast-changing world. The Group comprises two highly synergistic business divisions: Time Out Media and Time Out Market.

Time Out Media’s digital and physical media proposition comprises websites, mobile, social media, print and live events. Across these platforms, Time Out distributes its high-quality content – written and curated by local expert journalists – around the best food, drinks, culture, art, music, theatre, travel and entertainment in 328 cities and 58 countries. The Company is monetising this global reach and its strong traffic from a desirable audience via digital and print advertising as well as e-commerce. Since its launch 50 years ago, Time Out has become a global brand that advertisers and consumers love and trust.

Time Out Market is a food and cultural market leveraging the Time Out brand to bring the best of the city under one roof: its best chefs, drinks and cultural experiences – based on the editorial curation Time Out has always been known for. The world’s first food and cultural market experience based wholly on editorial curation, Time Out Market captures decades of local knowledge, independent reviews and expert opinions. Everything that is being offered in Time Out Market must have been reviewed with four or five stars, and not one star less, by independent Time Out journalists.

The first Time Out Market opened in Lisbon in 2014 and is now Portugal’s most popular attraction with 4.1 million visitors in 2019. Following this success, four new Time Out Markets opened in North America in 2019 in New York, Boston, Montréal and Chicago, and we recently celebrated the opening of Time Out Market Dubai in April 2021. A further pipeline of other global locations includes Porto, Barcelona,Prague, Abu Dhabi, Cape Town and London.

Time Out is a dynamic, pioneering brand and so is our team. We want to work with the best and brightest talent because we work for the world’s greatest cities, the people enjoying them and the businesses in them. As a truly global team we get to collaborate with colleagues from New York to Paris, Tokyo and Sydney and beyond. It’s our integrity, passion, curiosity, creativity and openness that make us successful and a unique team.