Business Analyst Birmingham, England
Job description
Business Analyst
Salary: competitive depending upon experience + benefits
Where the job is based: home-based, working with Kerv Digital office/customer site visits as required) UK HQ, Seven House, 18 High Street, Longbridge, B31 2UQ
Who we are:
Kerv Digital (previously known as cloudThing) solve complicated problems with great digital experiences. We combine Power Platform, DevSecOps, Data Science and Software Engineering to achieve measurable business outcomes for our clients. Headquartered in Birmingham and part of Kerv, we are part of a £50m revenue global organisation, with over 450 employees, working with over 800 sector-leading clients, with offices in London, Birmingham, and Bangalore.
Kerv is an ethically led organisation, and we are proud of our values. Our mission to Build Future and make a positive difference in society helps guide us to choose to work primarily with Nonprofit and Public Sector organisations. We encourage all our teams to embrace the latest technologies, frameworks, and cloud deployment platforms to help our clients achieve more. We relish the difficult problems and integration challenges and guarantee our developers are never bored.
We are proud to be certified as a Great Place to Work by independent assessors in both the UK and India. We can offer you an inclusive, collaborative atmosphere to develop your skills as part of a global multi-discipline development team with opportunities to be mentored by forward-thinking, highly skilled and experienced individuals.
Join us today to work closely with household name clients, build your technical prowess, and make new friends along the way.
The role:
The Business Analysis practice is new to Kerv Digital. We are looking for a passionate Business Analyst to join us as we build the foundations of the practise and make it a part of the business as a whole. Since we need a traditional BA, we will put more emphasis on personal and professional skills than on technical skills. Below are an example of some deliverables expected as part of the role:
- Gathering functional and non-functional requirements using relevant methods both online and in person for use within an Agile setting
- Converting the requirements into users stories and logically incorporate into a backlog
- Influencing, managing, and analysing a variety of stakeholders internally and externally
- Able to juggle multiple priorities and demands.
- Help customers with process re-engineering opportunities, which improve the effectiveness of processes
- Being the subject matter expert/champion of the agreed customer requirements.
- Creating clear and effective documentation across multiple channels
- Using a hands-on approach to ensuring timescales are met
- Must be able to challenge stakeholders to ensure true value is achieved whether this is on customer requirements or the solution
- Be able to understand and learn the capabilities (and limitations) provided by Dynamics 365 CE out of the box.
Competencies & Experience:
Personal attributes
- Able to demonstrate strong communicate skills with all stakeholders
- Able to cultivate and maintain relationships with all stakeholders
- Can skilfully influence decisions
- Political Awareness
- An analytical thinker with attention to detail
- Can demonstrate emotional intelligence when navigating difficult challenges
- Self-starter, able to progress without direction (although support will always be there if needed)
- Must be a team player
Professional attributes
- Understands IT Project delivery and it’s lifecycle
- Can demonstrate a varied range of requirement elicitation techniques
- Understands the process of requirements engineering
- Able to create, refine and progress a user story backlog
- Proficient process and data modelling skills using industry standard notations
- Understands the concept of change management
- Strong facilitation skills
What we can do for you:
We’re a transparent, honest and fiercely equal employer that believes completely in providing the best possible work experience for our employee’s:
- Real Flexibility– we’re a family first organisation, and if the work gets done, you can work when and wherever you want. A healthy approach for most of our unicorns (that’s this team) seems to be splitting three ways between home, customer sites and the office.
- Awesome Environment– all of our employee’s will tell you that we foster an easy going environment, are experts at what we do and care deeply about what we work on – that’s in large part because we’re privately owned by those that work day-to-day in the business, and the company was started specifically to find a way for people to take more enjoyment from their work.
- Interesting Work– these days most of our customers are household names and many of our projects have an important impact on the world around us. The kind of things we do regularly include working with not-for-profits to transform how they leverage technology, working with public bodies to shape digital services and working with top tier private entities to bring genuinely new and meaningful products and services to market.
- Great Benefits– all the usual suspects and then some. Some highlights include our choose-your-own tech approach to end-user devices, well stocked cupboards with tasty goodies (we’re a food first company too), excellent professional development support including frequent in-house training for tech. you can’t get trained on anywhere else and private healthcare. Full disclosure; some benefits can only be provided after probation.
- Recognition & Growth– Certified as a Great Place to Work by independent assessors in both the UK and India and we’ve just entered the Sunday Times Tech Track 100, which charts the top 100 fastest growing tech. companies in the country; we know we achieved this directly through the people we choose to work with.
Don’t take our word for it though, check out our impartial Glass Door reviews
More on equality:
At Kerv, we’re building something special and we’re building it to last. We want everybody to feel valued, included and love working together. With an uncompromising pursuit of amazing employee experience, we always strive to do the right thing. We believe and will relentlessly promote and support the power of diversity, equality and belonging, through collaboration and creating exceptional solutions together.
Job Type: Full-time
Benefits:
- Company pension
- Work from home
Schedule:
- Monday to Friday
Education:
- Bachelor's (preferred)
Work Location: In person
