hr administrator Birmingham, England
Job description
South Doc Services (SDS) is a non-profit making GP co-operative based in South Birmingham. We have been successful providing primary, community and secondary care based services since 1996.
Between us, we have a wealth of experience in working across the health economy. We have built strong professional relationship with Urgent Care providers. They include NHS 111, WMAS, BCHC and secondary care.
COVID-19 vaccination remains the best way to protect yourself, your family, your colleagues and of course our patients from the virus when working in our healthcare settings. We do encourage our staff to get vaccinated. We will be checking the vaccination status of all new starters so that we can manage individual and environmental risks, and so that we can support those who may be undecided about vaccination. If you are unvaccinated there is helpful advice and information at birminghamandsolihullcovidvaccine.nhs.uk where you can also find out more about how to access vaccination
Job title: HR Administrator
Responsible to: HR Manager
Full time hours, will also accept part time
Looking for candidates with 12 months HR experience
The post holder is responsible for providing effective administrative support to the HR Advisor/HR Manager, acting as the first point of contact for employees, clinicians and other external organisations for enquiries relating to employment issues.
Key responsibilities
Carry out administrative processes as instructed
Assist with recruitment and pre-employment checks for new employees
Maintain the staff training database
Assist with maintaining staffing records in accordance with organisational policies and procedures
Act as the first point of contact on behalf of the HR Advisor/HR Manager when required
Deputise for the HR Advisor in their absence
Handle other telephone and general enquiries
Taking messages
Processing all forms of communication relating to areas of work
All forms of data entry and record keeping relating to areas of work
Follow and adhere to Health and Safety procedures
Ensuring work areas are tidy
Any other delegated duties considered appropriate for the post
Communication
Communicate effectively to deliver excellent customer service to colleagues, practices and external partners
Communicate effectively to handle delicate matters with discretion and tact while maintaining confidentiality
Promote effective teamwork with all staff
Provide appropriate communication to identify problems and solutions promptly
Special Requirements of the post:
An understanding, acceptance and adherence to the need for strict confidentiality
The Job Description will be subject to periodic review and amendment in consultation with the post-holder
Qualifications
Essential criteria
GCSE English or equivalent Grade C or above
Desirable criteria
RSA II typing/word processing or equivalent HR qualification
Knowledge
Essential criteria
Good standard of communication both orally and in writing A specific understanding of the confidential nature of the work in hand Conversant with Microsoft Office Understanding of confidentiality and Data Protection Act
Desirable criteria
Knowledge of Employment Law Knowledge of CQC regulations
Personal Qualities
Essential criteria
A willingness to work in a flexible and co-operative manner with colleagues Ability to handle delicate matters in a discrete and tactful manner Ability to work as a team or on own initiative Ability to cope with change Reliable Good time keeper Friendly and approachable Willingness to undertake a DBS check if needed Willingness to undertake training Able to cope under pressure
Experience
Essential criteria
Previous experience of working in an office environment Previous experience in a HR role
Desirable criteria
Previous experience of working within the NHS
Skills
Essential criteria
Proficient in reading and writing English Able to speak confidently on telephone and understand fluent English to receive and issue instructions in English and without the risk of misunderstanding Strong organisational skills and ability to maintain complete and accurate record systems Ability to work under own initiative and prioritise workload to meet deadlines Ability to provide excellent customer service Good interpersonal skills Good telephone manner
Job Types: Full-time, Part-time
Salary: £11.28 per hour
Benefits:
- Flexitime
Schedule:
- Flexitime
- Monday to Friday
Ability to commute/relocate:
- Birmingham, B29 6JG: reliably commute or plan to relocate before starting work (required)
Experience:
- Human resources: 1 year (preferred)
Work authorisation:
- United Kingdom (required)
Work Location: In person
Application deadline: 21/07/2023
Reference ID: 469
