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Job description

NOCN Group are looking to recruit a HR Administrator who will support effective front line service delivery by supporting managers and employees across a range of operational HR activities.

Please note that this vacancy is based in our King's Lynn office and there will be an element of Hybrid working available.

Why NOCN Group?

NOCN Group is an educational charity whose core aims are to help learners reach their potential and organisations thrive. The group includes business units specialising in regulated UK and international qualifications, End Point Assessment, assured short courses, SMART job cards, assessment services, consultancy, and research.

A career at NOCN Group offers you the chance to be part of a fast-growing, international educational non-for-profit. Plus, there’s lots of other great benefits which can be viewed on our website at: https://www[dot]nocn[dot]org[dot]uk/about/careers/why-join-nocn-group/benefits/

What will you be doing?

As a HR Administrator, your duties and responsibilities will be (but not limited to):

• Assisting in the maintenance and upkeep of all employee records.
• To support and facilitate recruitment and selection processes, for example:
• Supporting recruiting managers with advertising to facilitate a tailored and sometimes bespoke advert, which is fit for purpose.
• Monitoring applications and equal opportunity documentation, to oversee our commitment to Disability Confident, ensuring relevant candidates are offered an interview.
• Administrating the Recruitment Mailbox.
• Processing appointment letters, contracts of employment, and other relevant documents to new staff.
• Carrying out necessary ID checking in line with right to work requirements and safeguarding requirements.
• Supporting with the timely production of various data requirements for a range of audiences both internal and external.
• Carrying out all recruitment administration activity for NOCN's End Point Assessors and related roles.
• Support with interviews for End Point Assessors.
• At all times ensure the accuracy of data entering the EPA CRM and Rubric systems is completed in line with the requirements of the apprenticeship regulators.
• Dealing with enquiries from staff and the general public in person, over the telephone and via email.
• Involvement in projects as deemed relevant by the HR Operations Manager or Group Head of People and Culture.

About you...

The successful candidate must have:

• Level 2 in English and Mathematics.
• Experience working in a demanding administrative role.
• Experience in the administration of computerised records.
• Experience efficiently managing multiple and/or high volume mailboxes.
• Experience delivering excellent customer service, face to face, on the telephone, and written.
• Experience working with confidential data.
• Understanding of data protection protocols.
• Commitment to maintaining and protecting confidentiality.

How to apply?

NOCN is a registered educational charity, Investor in People and Leader in Diversity. We welcome applications from people of all backgrounds, especially those under-represented in the sector. We want the best people and welcome all equally.

If this sounds like the job for you, please send your completed Equal Opportunities Monitoring Form, CV and a covering letter, explaining why you are the best fit for the role, to: recruitment[at]nocn[dot]org[dot]uk

Please specify the role that you are applying for in the subject header of the email.

The full Job Description/Person Specification and Equal Opportunities Monitoring Form can be downloaded from our website: https://www[dot]nocn[dot]org[dot]uk/about/careers/nocn-group-vacancies/hr-administrator/

Job Types: Full-time, Permanent

Salary: £22,199.00-£26,509.00 per year

Benefits:

• Company events
• Company pension
• Free parking
• Life insurance
• On-site parking
• Work from home

Schedule:

• Monday to Friday

Application question(s):

• Do you have experience working in a demanding administrative role?
• Do you have customer service experience (either over the telephone, in person, or written)?
• Do you have understanding of data protection protocols?
• Do you have experience efficiently managing multiple and/or high volume mailboxes?

Work authorisation:

• United Kingdom (required)

Work Location: Hybrid remote in King's Lynn, PE30 5BY

Application deadline: 16/03/2023