Find More Than 10K+
United Kingdom Jobs

The Housing Solutions Service is undergoing radical changes with a vision to creatively increase its private sector supply, prevent and reduce homelessness and manage temporary accommodation. The team have a goal of becoming an exemplar in terms of best practice for reducing homelessness through fresh innovative procurement, acquisitions and robust management of temporary accommodation. We are looking for a natural negotiator to join our dedicated Housing Solutions Team and directly impact on the wellbeing of people in crisis, as well as the wider community.

The successful candidate will liaise daily with members of the public, colleagues and external agencies such as domestic violence support services, probation, police, lettings agencies and private landlords. Building positive relationships and a network you can influence; you'll thrive on getting the job done under sometimes challenging circumstances. You will be great at finding areas of agreement, seeing the positives in different ideas, and advocating a culture that embraces excellent customer service.

• ABS case management.
• Work closely with income team to resolve non payment of Temporary. Accommodation charges.
• Attending meetings.
• Welfare visits.
• Writing and serving notices .
• Preparing court bundles & attending possession hearings.
• Monitor movement plans in Temporary Accommodation.
• Dealing with customer complaints.

• We are looking for enthusiastic and dedicated individuals with experience of managing temporary accommodation or related work e.g. tenancy management.
• You will need to have strong communication skills and the ability to work closely with colleagues, other departments and statutory and voluntary agencies to provide an effective service for homeless applicants, many of whom have multiple vulnerabilities and support needs.
• You will be organised, flexible and able to manage a caseload and most of all you must be committed to and have a clear understanding of the need for prompt intervention in a range of household problems that have the potential to cause a housing crisis
• This is a very demanding role and the successful candidate will need to be resilient and self-motivated. You will ideally have experience in Housing/Social Work.

Milton Keynes is a diverse, welcoming, and expanding place, built on smart ideas with even bigger plans for the future. We have world class attractions, beautiful open spaces, and a great standard of living.

Milton Keynes Council is one of the largest employers in the region, making a difference every day for local people. We’re responsible for all local government services in MK including education, housing, highways, and social services - around 240 services in all.

Our values are to be dedicated, respectful, and collaborative. If this sounds like you, join us for a stimulating and fulfilling career measured on results, and a rewarding work-life balance.

We are really proud of the benefits we are able to offer our staff here at Milton Keynes City Council, including:-

• Local Government Pension Scheme, excellent pension scheme widely regarded as one of the best available.
• 28 days annual leave per year in addition to statutory and public holidays, rising to 32 days after 5 years.
• Holiday Purchase Scheme.
• Our Professional Development Centre provides access to courses such as in-house management development programmes endorsed by the Institute of Leadership, coaching and mentoring and access to our Smarter Learning portal
• Cycle to Work Scheme.
• Health Cashplan.
• MK Advantage benefits package – a range of savings on a wide range of retail, leisure and entertainment products and services such as Pizza Express, M&S, B&Q, John Lewis and Arriva Travel.
• Blue Light Card - Employees working within Social Care can qualify for a range of discounts from national retailers to local businesses in a wide range of categories including holidays, cars, days out, fashion, gifts, insurance, phones and much more!
• SmartGo – Aimed at encouraging low-carbon transport and healthy lifestyle with discounted travel e.g. Halfords, Arriva, Europcar, National Railcards and Stagecoach.
• Homebuy Scheme (for eligible roles).
• Smarter working which provides the opportunity to work from various locations including from home for a proportion of your role (subject to business needs).
• A full range of family friendly policies including enhanced Maternity, Adoption and Paternity entitlements.
• Childcare Subsidy.