Housing Officer x2

Job description

At Salix Homes we are about so much more than just providing homes, we deliver services and provide support to help our customers to live, grow and thrive.

We have a number of exciting opportunities available for housing professionals to join our housing management team as Housing Officers.

You must have a good understanding of the issues affecting disadvantaged communities and be committed to providing excellent customer service.

The role - What I’ll be doing

If successful, the main duties of your role will include responsibility for:

Allocations and lettings
Anti-social behaviour casework
Domestic abuse and harassment cases
Safeguarding and tenancy support
Tenancy and estate management
Tenancy changes/mutual exchanges/succession and assignment/left in occupancy
Investigation of tenancy fraud cases

You will be responsible for a defined geographical ‘patch’ and act as the custodian of your patch ‘owning’ and seeking resolution of customer and community concerns.

What we’re looking for

We are looking for an experienced housing professionals with relevant experience of providing customer facing services in a housing, community, or neighbourhood setting.

What we offer as a company

Annual Salary of up to £31,099 – £32,909
Up to 34 day’s holiday + bank holidays
Flexi Time
Flexible Working and Family friendly policies
Generous Defined Contribution Pension Scheme
Life Assurance worth 3 x annual salary
Health Cash Plan which also provides a range of discounts including discounted gym membership
An inclusive and positive colleague culture - Investors in People Gold accredited organisation.
Advocate of the Greater Manchester Employment Charter

Salix Homes is an Equal Opportunities Employer and opposes all forms of unlawful or unfair discrimination. Our customers come from all walks of life, and so should we. As we’re interested in expanding our workforce diversity, we welcome all applications.

We’re proud members of the Armed Forces Covenant and will also invite to interview any disabled candidates who demonstrate the minimum standards for the role.

We want everyone to be able to perform to their best throughout the recruitment process so please let us know if you have any concerns or need any assistance or adjustments at any stage.

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