Housing Officer

Housing Officer Warrington, North West England, England

Serco Inc.
Full Time Warrington, North West England, England 12 GBP HOURLY Today
Job description

Housing Officer

Full Time
  • 12 hours
  • Hourly
£12.00

Warrington

Here within our Initial Accommodation and Support Services Contract, an opportunity has arisen for an experienced Housing Officer with strong interpersonal skills. We focus on assisting individuals through the asylum system, ensuring that vulnerable asylum seekers have access to the support they need along with hotel accommodation.


Is this the right opportunity for you?


In this role you will ensure that your allocated hotel is safe, habitable, fit for purpose and fully equipped. Ensuring that all Service Users maintain compliance with the conditions of their support provision. You will be the designated point of contact to support the services users with their requirements. As well as liaising with the hotel and other third parties


As a key member of the Housing Officer team, you will be self-motivated and able to use your own initiative to work to tight timescales.


Working Hours


  • Day shifts and Night shifts (7am to 7pm and 7pm to 7am)


  • 12 hour shifts on a 4 on 4 off basis.


What you’ll need to do the role


Good interpersonal skills are required as you will be working with people where English is not their first language, so experience of dealing with people on a face-to-face basis is essential.


This is a role which requires excellent organisational skills due to the variety of accountabilities, which also include the following:


  • Administering operational cash
  • De-escalation and managing conflict
  • Responding to service user request; Complaints, Medical and interpreter requests
  • Reporting breaches of T&Cs e.g., Antisocial behaviour
  • Reporting any property faults identified
  • Working with transportation teams to ensure service users are available for dispersal, relocation, and other transport activities


Due to the nature of the role, Security clearance at Counter Terrorism Check level as well as Disclosure and Barring service checks are required. All offers of employment are subject to security clearance checks and approval by the Home Office. Which means you must have lived permanently in the UK for a minimum of 5 years.


What’s in it for you?


  • Weekly pay
  • Access to our employee assistance program
  • Fantastic career development opportunities
  • DBS checks free of charge


Why Serco Workforce Solutions


  • Meaningful and vital work - Take pride in doing temporary work that really matters.
  • Work directly with the public and gain career satisfaction by providing a vital front-line service.
  • A world of opportunities - With us, you’ll have direct access to training, development, support to grow and many more career opportunities.
  • Great people - Our temporary workers are highly valued members of the SWS team. We believe in putting people first, so we welcome you, we look after you and we support and empower you to care for the public and each other.

Housing Officer
Serco Inc.

www.serco.com
Hook, United Kingdom
Rupert Soames
$5 to $10 billion (USD)
10000+ Employees
Company - Public
HR Consulting
1987
Related Jobs

All Related Listed jobs

Housekeeping Team Member - Part Time
Travelodge Rhyl, Wales 10.42 GBP HOURLY Today

We have regular rewards and recognition activities such as FAB Fridays and Housekeeping Heros. No experience required for this role, we can coach and teach

PTS Groundworkers in Guildford
Core Group Surrey 13 - 14 GBP HOURLY Today

Fantastic Opportunity for PTS Groundworkers in Guildford, UK! Ready to lay the groundwork for an exciting career? Look no further! We're thrilled to

Machine Operator
Woolston 11 - 0.00 GBP hour Today

Due to development and growth, we are looking to recruit Machine Operator on our Food Manufacturing site in Warrington on permanent contract....

Online Assistant
Sainsburys Wakefield, England 18475 - 23051 GBP ANNUAL Today

As an Online Assistant your role could be on the shop floor, picking our customers orders and taking real care in selecting the best quality produce, as if you

Community Phlebotomist
Monarch Pharmacy Coventry, England 10 - 11 GBP HOURLY Today

Previous experience in Phlebotomy (1 year or more). To be friendly, organised and reliable.