Job description
Salary: £24,500 - £27,000 per annum
Hours of work: Full Time,37.5 hours per week
Location: Derby with some hybrid working
Closing Date: Tuesday 5th September 2023 at 5.00pm
Do you have a passion and desire to help people and want to work for a charity that has accreditations for excellence?
Direct Help & Advice provides specialist housing advice and assistance through Legal Aid and non-Legal Aid contracts and we are looking for a highly motivated and passionate individual to join our Telephone Advice Team as a Housing Advisor.
You will provide specialist housing advice on the National Telephone Advice Service, have conduct of your own caseload, deal with housing law enquiries from the public, and help as many clients as possible achieve a positive outcome for their enquiry.
Previous experience is not essential as full training will be provided, but you must have strong interpersonal and communication skills, the ability to work to deadlines, have the desire and skills to provide legal advice, and have a positive attitude.
This is an ideal position for candidates who are ready to step into their first legal experience, so if you believe you are the right candidate for the role, then apply today!
In return, we have a wide range of benefits for our employees including:
- 25 days annual leave plus bank holidays (increasing to a maximum of 35 days annual leave for additional years of service).
- Day off on your birthday.
- Employee Assistance Programme.
- Enhanced sickness pay (subject to length of service).
- Option for hybrid working and flexibility.
- Free, on-site car parking.
- Personal development and career progression opportunities.
This role will require the successful candidate to undertake a Disclosure & Barring Service (DBS) check and disclose information which would otherwise be considered “spent” under the provision of the Rehabilitations of Offenders Act 1974.
To apply, please send your CV with a covering letter to arrive no later than the closing date of 5th September 2023
Job Type: Full-time
Salary: £24,500.00-£27,000.00 per year
Schedule:
- Monday to Friday
Ability to commute/relocate:
- Derby, DE1 2ER: reliably commute or plan to relocate before starting work (required)
Work Location: Hybrid remote in Derby, DE1 2ER
Application deadline: 05/09/2023
Reference ID: Housing Advisor