Job description
Avaliable Job Today Do you want to come and help us solve the housing crisis in the East of England? We’re a social housing provider with a genuine commitment to Equality Diversity and Inclusion. Not only would you be doing a really rewarding and worthwhile job, but you will also receive a competitive salary and a great range of benefits for doing it.
Our people and our customers are at the heart of everything we do here at Flagship Group. We have a set of values that we all work towards to ensure that we achieve our purpose of providing homes and creating sustainable communities. Those values include Great People Doing Great Things, Relentlessly Improving Performance, Spending Money Wisely and delivering excellent customer service.
We are pleased to share an opportunity to join Samphire Homes, part of Flagship Group’s Housing Team, as a Housing Administrator. The role is a permanent post, working 37 hours per week.
This role is working from our Bury St Edmunds office, in Norwich. The role comes with Agile Working and Flexible Working will be considered.
In this key role as a Housing Administrator, you will be supporting our Officers and the team to spend as much time with our tenants as possible, whilst providing a tenant-focused service.
In this predominantly desk-based role, you will be supporting the housing teams, focusing on the details and our processes. You’ll support tenancy management that complies with relevant legislation, as well as Flagship Group policies and procedures. Ensuring IT systems are kept up to date with clear and helping with factual note-taking.
Applications are welcomed for the role of Housing Administrator from those who are computer literate, including the use of MS Word and Excel. You will be educated to GCSE standard or equivalent with competency in English and Maths. Although not essential, the ideal candidate may have some experience of working in a housing environment.
In return we offer a competitive salary and benefits package that includes:
Ø Competitive Salary of £24,680.00 per annum.
Ø 25 Days Annual Leave increasing to a maximum of 28 days with length of service.
Ø Buy and sell up to 1 weeks Annual Leave.
Ø Flagship Rewards Scheme.
Ø Death in Service Benefit.
Ø Company Sick Pay.
Ø Agile Working Environment.
Ø Employee Assistance Programme.
Closing Date: 04.04.2023. Interview Date: TBC, via MS Teams for first stage. Date to be determined for second stage.
To apply please click "Apply on Company site". You’ll be taken to our company website, where you can see the attached Job Description, for responsibilities and requirements details and then please click ‘’Apply online’’. You will be asked to fill in some basic personal details, to attach your CV and provide a supporting statement, outlining why you’re the right person for the job; please quote Reference Number 0414 and state that you are applying to be a Housing Administrator, in your statement. If you’d instead prefer to send us a 3 minute video supporting statement, please share the video’s link in the supporting statement box.
We offer anonymised shortlisting, any identifying personal details will be hidden; if you wish to be anonymous, please ensure that you don't include identifying features in your free text responses or attachments.
For a full list of list duties and criteria for the role and to access a copy of the Housing Administrator job description please go to the following site and search for by job title: https://www.flagship-group.co.uk/careers/join-our-team/
Applications may be reviewed, and candidates invited to interview ahead of the close date.
We regret that we are only able to contact shortlisted applicants. If you have not heard from us within 14 days of the closing date, your application has been unsuccessful.
No Agencies please.
Housing Administrator – Reference Number 0414
Job Types: Full-time, Permanent
Salary: £24,680.00 per year
Benefits:
- Additional leave
- Company events
- Company pension
- Cycle to work scheme
- Life insurance
- Referral programme
- Sick pay
- Store discount
- Wellness programme
Schedule:
- Monday to Friday
Work Location: Hybrid remote in Suffolk., IP32 7GY
Reference ID: 0414