Job description
Housekeeping Team Member
HI London - Regents Park
The Opportunity
Housekeepers are the rock stars of any hotel operation and play a pivotal part in our hotels. And as one of our Housekeepers, you will be responsible for cleaning and maintaining areas within the hotel, including guest rooms, guest corridors, linen rooms, and cupboards; replenishing guest supplies, and always maintaining exceptional service levels.
You as one of our housekeepers, will service hotel bedrooms and public areas to company standard and within the allocated time frame. Be familiar with the agreed cleaning standards and presentation of all categories of rooms within the hotel, and report breakages or damages immediately to ensure that repairs are carried out.
Returning all equipment to their allotted storerooms at the end of each working day and making sure that the storerooms and working areas are always kept clean and tidy.
Benefits
- Our enviable employee discounts on bedroom rates across the LGH hotel portfolio.
- Access to the IHG Employee Room Benefit Programme across their global portfolio. (T&Cs apply).
- Access to 24/7 Employee Assistance Programme - 24/7 access for our employees to call and get support and advice on any issues they may be experiencing.
- Refer a friend scheme from £500 to £1000 per referral.
- Hospital Plan.
- Online Health Portal.
- Eye Care.
- Employee Discount Schemes - 100's of discounts, ranging from groceries, fashion, travel, utilities, days out, and even holidays.
- Pension Scheme.
- Free meals on duty.
- Cycle to Work - Our Cycle2Work schemes from Halfords help all our employees save money and keep fit.
Ideal Candidate
- You will be a hospitality professional passionate about cleanliness and delivering exceptional levels of service.
- Highly motivated and proactive; acting with professionalism and positivity in all interactions.
- Passionate about the hospitality industry
- Experience within a hotel is ideal but not essential, as full training, will be given.
- Desire to learn and grow within the role.
- Authentic energy and a genuine passion for making guests smile.
- Must be able to manage large workloads.
- Having confidence in your own ability and exceptional attention to detail
Hotel
Holiday Inn London - Regent's Park hotel offers easy access to central London's major attractions, with Great Portland Street and Regent's Park Tube stations just a few minutes away. The hotel is near the A501 and 45 minutes' drive from Heathrow Airport.
You can head to the leafy grounds of Regent's Park or hit the shops on buzzy Oxford Street, both an easy walk from the hotel.
Family-friendly attractions like Madame Tussauds, the Sherlock Holmes Museum and London Zoo are all a stone's throw from the hotel.
You can discover ancient treasures and learn about cultures from around the world at the British Museum, less than a mile away, or see an exhibition at the British Library.
Theatre lovers can reach the West End in 15 minutes on foot, along with the bars and restaurants of vibrant Soho.