Housekeeping Room Attendant Exeter, England
Job description
Job Title:
Housekeeping Room Attendant
We are looking for professional and friendly Housekeeping Staff to join our team on either permanent, part time or casual basis as our business continues to grow.
Job Purpose:
Your main goal in this position should be to ensure the highest level of clients' satisfaction and provide an outstanding customer experience.
Key Duties:
· Acknowledges and greets guests in public spaces with a warm, friendly greeting
· Cleaning of hotel rooms and lodges, including: dusting, vacuuming, changing bed linens, cleaning bathrooms, lobby and common areas.
· Perform quality cleaning to meet required standards within set time limits.
· To service public areas to a high quality as directed by housekeeper.
· To service guest bedrooms as per section/floor list to the required standard at all times.
· Replace and restock all items provided for guest use within each room and bathroom.
· To strip and make bed to a quality standard following the trained procedure at all times.
· Service of Bathrooms; empty and wash bins, clean bath, shower, basin, toilet and bidet. Wash floor and all glass surfaces to the highest quality standard.
· Vacuum bedrooms and bathrooms floors to remove all debris including your section of the corridor and stairs and lift and check the vacuum cleaner weekly and change dust bag when necessary.
· Dust and polish all hard surfaces to a quality sheen using appropriate cleaning chemicals.
· Ensure your service area is clean and well stocked at all times.
· Report promptly any room defects, scuffs and fabric damage including equipment and light bulbs to department manager, and ensure it is correctly logged.
· To offer a professional personal service to guests of the hotel that is in keeping with four star standards.
Hourly Rate:
· Up to £10.00 per hour based on experience
***School Hours Available***
Experience:
· At least 1-2 years of experience as a room attendant or similar cleaning role
Candidate:
· Customer oriented approach
· Ability to work on your own and in a team
· High personal standards
· Team player
· Good time-management skills
· Great interpersonal and communication skills
Due to the rural location of Woodbury Park, applicants must have access to their own transport and a full, clean UK driving licence.
In addition to a competitive salary, we offer an excellent range of staff benefits, including:
· Employee Assistance Programme
· Cycle to Work Scheme
· Free parking
· Free Uniform
· Training and Development opportunities
· Complimentary use of health club, group exercise classes and golf facilities
· Competition play for team members with a golf handicap
· Bonus holiday days
· 50% off when you stay at our hotels
· 50% off meals on duty
· 25% off food, drink, retail and spa treatments at other times
· Discounted membership for a friend or your family membership
· Opportunities to grow and develop within the group
· Cycle to Work scheme
· Wagestream - a money management app that gives you access to a percentage of your pay as you earn it
· Digital Reward & Recognition Scheme
Due to the rural location of Woodbury Park, applicants must have access to their own transport and a full, clean UK driving licence.
Job Types: Full-time, Part-time, Permanent
Salary: £10.42 per hour
Benefits:
- Company pension
- Cycle to work scheme
- Discounted or free food
- Employee discount
- Gym membership
- On-site parking
- Referral programme
- Store discount
Schedule:
- Day shift
Ability to commute/relocate:
- Exeter EX5 1JJ: reliably commute or plan to relocate before starting work (required)
Work Location: One location
Expected start date: 10/04/2023
