Housekeeping Room Attendant Bournemouth, England
Job description
Job description
Oceana Hotels & Restaurants is a group of unique hotels and restaurants based in the beautiful region of South of England. Located in the dream location of award-winning sandy beaches of Bournemouth. We are a well-established hospitality business catering to the needs of thousands of guests each year and pride ourselves at delivering market leading guest experiences. We are a close-knit team of highly skilled and passionate hospitality professionals from diverse ethnic backgrounds which makes us a very exciting business to work with. We are looking for passionate talent to join Oceana Team and be part of a history of continued success.
Job brief
The Hotel is looking for a dynamic Housekeeping Room Attendant to serve as our hotel guests’ first point of contact and manage all aspects of their accommodation.
Suitable candidates must be experienced in a similar position, organised, self-motivated and passionate about best customer service. You have to ensure that the accommodation and public areas offered to guests are presented to the highest standards of cleanliness and guest provision.
If you are passionate about customer service and work experience in the hotel industry, we would like to meet you. Ultimately, you will help create a pleasant and memorable experience for the guests and fellow colleagues.
Main responsibilities
- To carry out cleaning of rooms and toilets as required by the hotel’s standards.
- Present a warm welcome, and a speedy, efficient service.
- Communicate effectively with customers and colleagues, ensuring room standards are met within the allocated time frame.
- To carry out daily housekeeping duties in accordance with the job requirements.
- To establish and maintain effective communications with colleagues.
- To help with the training of new staff as requested.
- To comply with the Health and Safety policy of the Hotel
- To promote the Hotel in a positive manner.
- Carrying out any ad-hoc duties as assigned by the line manager
Requirements
- Work experience as a Room attended or Housekeeping Assistant or similar role
- Knowledge of proper use of chemicals and safety
- Stamina to handle the physical demands of the job
- Ability to work under pressure and in a busy team environment
- Flexible with shift patterns.
- Legal right to work in the UK
Benefits
- Competitive salary
- Excellent training and development opportunities
- Meals on duty and uniform provided
- Excellent career progression opportunities within a successful growing business
- Discounts on; our spa Packages and overnight stays across the Oceana Hotels Group
Job Types: Full-time, Part-time
Part-time hours: 30 per week
Schedule:
- Day shift
- Holidays
- Monday to Friday
- Weekend availability
Ability to commute/relocate:
- Bournemouth: reliably commute or plan to relocate before starting work (required)
Experience:
- housekeeping: 1 year (preferred)
Work Location: One location
