Housekeeping Porter - Knightsbridge, London Knightsbridge
Job description
Housekeeping Porter - Knightsbridge, London
We are currently seeking a passionate Housekeeping Porter to join the Housekeeping team here at The Carlton Tower Jumeirah.
Situated in the heart of Knightsbridge, one of London’s most exclusive neighborhoods, and towering high over a world- class shopping destination, Sloane Street, The Carlton Tower Jumeirah is a beacon of sophistication where heritage meets contemporary luxury. The hotel has been reinvented for a new generation of discerning guests with elegant, timeless interiors complemented by the most spectacular views.
Featuring an exciting collection of restaurants and bars and a world-class fitness club and spa, the hotel will be embraced by its affluent local community as well as sophisticated international travelers as the place to reside, rejuvenate and celebrate in Knightsbridge.
About the role
As a Housekeeping Porter you will ensure that all the guest and colleague areas are clean and maintained to a high standard of cleanliness and maintenance, as assigned by the Housekeeping Manager and in accordance with the Company policies and procedures to ensure maximum guest satisfaction
- To respond to answering pager and carried out any request within the 10 minutes standard.
- To ensure that all areas assigned are cleaned and maintained to the required standard this includes during refurbishment programmes areas as walls, doors and all fixtures and fittings. This also includes guest bedrooms and bathrooms, guest corridors, skirting and furniture, fixtures, coverings and fittings.
- To deliver requests to guest in an efficient and courteous manner.
- To assist with the moving of furniture and other equipment, materials and the changing of defective fixtures, fittings and soft furnishing (curtains, chairs etc)
- To replenish supplies, including guest supplies and linen and cleaning material to the outlined stock levels on the floors.
- To assist with linen inventories
The successful candidate will have the following experience and skills:
- Ideally experience in a similar position within a luxury 5 star environment is desirable
- Excellent level of English
- Excellent communicator and able to connect with all levels in the business with the ability to Motivate your colleagues.
- Effective organisational skills; able to prioritise tasks and self-manage a workload
- Excellent personal presentation with a warm and welcoming personality.
- Friendly, approachable and professional
- Have a strong eye for detail
In return we offer:
- 50% Food and Beverage discounts across Jumeirah Hotels and Resorts globally
- Preferential room rates across Jumeirah Hotels and Resorts globally
- Free meals on duty
- Dry cleaning of uniforms / office attire
- 28 days paid annual leave including bank holidays
- Extra day of holiday for significant birthdays
- Interest free season ticket loan
- Recognition and Social calendar
- Company Pension Scheme
- Enhanced Pension Scheme after 2 years’ service
- Significant contribution to dental care
- Contribution towards eyecare
- Excellent training and development opportunities
- Internal transfer and promotion opportunities
At Jumeirah, we are committed to encouraging and developing our colleagues in world class environments. We value diversity and provide equal opportunities, employing over 14,000 colleagues from over 140 different countries including locations in Asia Pacific, CIS, Central Asia, Western and Eastern Europe, South America, Africa and the Middle East.
We want you to do well from the beginning, so we’ll give you every chance to impress during the recruitment process. We promise our colleagues a warm welcome and will help you feel part of our Jumeirah family from day one. You can rely on us to support you as you settle into your journey with us and make Jumeirah ‘Your Place to Shine’.
If you have passion and ambition that sets you apart from your peers, if you can deliver true craftsmanship and quality with charm and flair then join us in creating the best team in the business.
