Housekeeping Manager

Bournemouth Carlton Hotel, Signature Collection By Best Western

The Opportunity

Being one of our housekeeping managers you will set the bar in housekeeping management. The housekeeping department plays a pivotal part in the success of our hotels, and you will lead, assist and inspire your dedicated team of housekeepers in making sure all of the hotel’s rooms, public areas, conference rooms, lounges, and bars are of a high standard of cleanliness.

This role will be about developing your team to continue delivering exceptional standards at the hotel. Identifying areas to improve and providing in-the-moment feedback, creating a passionate and motivating culture within the team.

Benefits

• Our enviable employee discounts on bedroom rates across our Best Western hotel portfolio.
• Access to 24/7 Employee Assistance Programme - 24/7 access for our employees to call and get support and advice on any issues they may be experiencing.
• Refer a friend scheme from £500 to £1000 per referral.
• Hospital Plan.
• Online Health Portal.
• Eye Care.
• Employee Discount Schemes - 100's of discounts, ranging from groceries, fashion, travel, utilities, days out, and even holidays.
• Pension Scheme.
• Free meals on duty.
• Cycle to Work - Our Cycle2Work schemes from Halfords help all our employees save money and keep fit.

Ideal Candidate

• You will be a hospitality professional passionate about cleanliness and delivering exceptional levels of service
• You will be a Housekeeping Manager or an Assistant Housekeeping Manager which was ideally gained within a large hotel
• Ability to produce and analyse reports to drive the performance of the department
• Highly motivated and pro-active; acting with professionalism and positivity in all interactions
• Passionate about the hospitality industry
• Commercial acumen and industry knowledge
• Problem-solving skills and attention to detail
• Ability to develop and deliver effective training to maintain consistent service standards
• Experienced user of Opera, Delphi, and Microsoft Office preferred

Hotel

With dramatic seafront views, nothing gets much better than Bournemouth Carlton Hotel, which is part of the Signature Collection By Best Western.

The hotel is right in the heart of town, so when you can tear your eyes away from the beautiful view, then we’re also walking distance to the town centre, to popular attractions such as Bournemouth Oceanarium, BH2 Leisure Complex and Bournemouth International Centre – a hotspot for major conferences and exhibitions.

The property has 76 bedrooms including 16 family bedrooms, including 16 sea view bedrooms. The hotel also has 18 one- and two-bedroom timeshare apartments. Event rooms for wedding parties up to 200, with private gardens and terrace.

The Grill menu is bursting full of feel-good comfort foods, healthy and gluten-sensitive options

About us

We have 46 hotels in our growing UK portfolio, international brands Crowne Plaza, Holiday Inn, and Best Western under our belt and all in some fantastic locations, it’s no surprise that LGH Hotels Management is the place to be.