Housekeeping Attendant / Reading RG1 Reading, England
Job description
Housekeeping Assistant
Role Overview:
You will have good communication skills and attention to detail. You will have good organisational skills and be able to work alone and as part of a team. Previous experience working as a Housekeeping Assistant for 4/5-star Hotel or Serviced Apartment company is beneficial. You are directly responsible for the cleanliness of the apartments, public areas and storerooms assigned to you.
Reporting To;
Housekeeping Supervisor / Housekeeping Manager
Main Duties: • To clean the apartments, public areas and colleague’s facilities to the highest standards within a given time frame and in line with daily schedule. • To ensure that public areas and storerooms are always maintained to the highest standard. • To be familiar with apartment inventories, including bedroom, kitchen, living room and bathrooms, ensuring that all items are correctly counted and displayed in the apartment up to the standards set by Q Apartments. • To report after guest departure the condition of the apartment ensuring that your supervisor/manager are fully aware of damages and or items missing from the apartments. • To report any professional cleaning required for example cleaning of net curtains and curtain, carpet and upholstery cleaning after a guest departure. • To be familiar with Health and Safety relevant to your job. • To contribute to stock checks within apartments and any discrepancies are reported and refilled ensuring that the Q standards are maintained for all arriving guests. • To always maintain a smart and professional grooming standard whilst in the premises as per the Q Brand standards. • To adhere to all the necessary company policies and standards of communication at all times. • To be flexible – hours may change, weekend and bank holiday work will be required on a rotational basis. • To be a team player and co-operate in order to provide the best service to our guests. • To assist, when necessary, with the collection and placement of keys and to ensure that keys are secure at all times.
Qapartments.com I +44 (0)20 340 4040 I [email protected]
Sky Gardens, Lev4 | 153 Wandsworth Road | London SW8 2GB | UK
- To assist, when necessary, with receiving supplies and storing them; with
customers and contractors
- To attend team meetings when requested to do so.
- To carry out basic maintenance tasks as required to ensure an excellent level of
customer service is provided.
- To carry out reasonable requests from supervisors/managers to facilitate the high level of
customer services our guests expect from us.
Desirable Requirements
- Understands the impact of delivering service excellence
- Acts as a role model within the Housekeeping Team
- Demonstrates passion - approaches all tasks in an enthusiastic way
- Committed to upholding professional standards
- Takes responsibility for own actions
Offer & Benefits:
- Salary negotiable depending on level of experience
- Holiday 20 days per annum
- Eligible for company pension scheme upon successful completion of probation
period (3 months)
- 6 month probationary period
- Working hours 5 days out of 7
To apply: Send us an email with your CV to [email protected].
For more career opportunities visit our careers page at: www.qapartments.com/career or
follow our social media channels to stay up to day with our latest vacancies.
About Q Apartments:
QIG is a privately owned property and hospitality company operating internationally and is currently seeking to fill various vacancies in the Finance Department of the UK office. The group is established more than 11 years and employs in excess of 50 people. QIG is one of the largest corporate housing providers in both Europe and Latin America and has an annual turnover of £20m. QIG is managed on a day to day basis by a young experienced dynamic forward thinking team who actively contribute to the success of the business.
Job Type: Permanent
Salary: £11.00-£12.00 per hour
Benefits:
- Company pension
- Private medical insurance
Flexible Language Requirement:
- English not required
Schedule:
- Monday to Friday
- Weekend availability
Ability to commute/relocate:
- Reading: reliably commute or plan to relocate before starting work (required)
Experience:
- housekeeping: 1 year (preferred)
Work Location: In person
Application deadline: 31/05/2023
Expected start date: 22/05/2023
