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COME AND JOIN US . . .

We are currently seeking conscientious, professional and highly detailed Housekeeping Attendants for our bedrooms, public areas Front and Back of house and ensuring we deliver all to the highest luxury standards.

The on target earning potential for this role is £13.44 / per hour - comprising a base hourly rate of £11.96, plus a qualified estimate of £1.48 per hour in gratuities and service charge.* As a member of the Gleneagles team, you will also enjoy a fantastic range of perks, benefits and rewards.

ABOUT GLENEAGLES

The Gleneagles Hotel is rich in history, for almost 100 years we’ve been sparking adventure across the Glorious Playground, our luxury hotel and country estate in rural Perthshire. Gleneagles Townhouse has arrived in the city creating a new chapter in our history, bringing our countryside flair to life on St Andrew Square, in the heart of Edinburgh. Recently crowned ‘Best New Urban Hotel’ in National Geographic Traveller's Hotel Awards, everything we do is about surpassing expectations and creating exceptional hospitality experiences for our guests.

WORKING AT GLENEAGLES

We’re devoted to making our people feel as valued as our guests. In this way, we strive to support the whole ‘you’ – not just the professional part but the personal part too. People join our team for all sorts of reasons. Some work here to develop a career, some work full-time, while others have a part-time schedule to fit around their personal commitments. However long you plan to stay with us and whatever hours you’d prefer to work, we’re open to flexible working requests and offer hours, shift patterns and contract types to suit everyone.

Here's a bit more detail on what we see you doing in this role:

• Consistently delivering and maintaining the highest standards of cleanliness, room preparation and presentation, including deep cleaning exercises
• Taking huge pride in ensuring the cleanliness, presentation and hygiene of your allocated rooms, corridor, public areas, front and back of house and our service areas are always achieved
• Restocking and replacing items in guest rooms and bathrooms, making sure our guests have everything they need, in advance of their arrival or return to their room
• Servicing guest bedrooms by order of floor/section to the highest standard; making beds professionally following our procedures clearly and attentively
• Conduct a thorough handover with colleagues at the end of each shift; reporting and following up on all maintenance required; ensuring all lost property is returned by following department procedure
• Attending monthly departmental meetings and proactively contributing to support our continuous improvement
• Interacting with our members and guests, always warm, professional, helpful and doing everything you can to exceed their expectations; playing your part in making their stay with us luxurious in every way

The kind of person we're looking for:

• Highly motivated and possessing an immense sense of pride in your work; you're passionate about delivering the high standards for our guests in line with the Gleneagles brand
• You have a positive “can do” attitude to solving problems in a professional and courteous manner
• A strong team player with great communication skills and an enthusiastic approach; you're well organised and punctual with an eagle eye for detail
• You want to be part of a team that works hard, supports each other and above all has fun along the way

What’s in it for you:

Time to let your hair down

• 30 days holiday (including bank holidays) that increases with service
• Seasonal parties and local social events
• 50% discount on Food Beverage, Country Pursuits, Spa and Hair Salon (Mon-Thurs) and the Golf Driving Range
• Golf Membership (with access to all 3 championship courses) for £50.00 per annum

Treats in your pocket

• Flexi points into yourPerkbox wallet to spend as you choose. The points can be spent immediately, or you can save them up over a number of months, for perks that cost that little bit more. All this gives you greater choice, so you can pick the things that mean the most to you!
• Free ‘pay day’ lunch and monthly drinks offers
• A generous ‘refer a friend’ scheme

Be our guest

• Stay with us as a guest at Gleneagles for 2 nights per year at £65.00 per room BB per night
• Friends Family rate of £95.00 BB per night
• Enjoy discounted rooms and restaurants rates with up to 50% off across the wider Ennismore brands and hotels, located across some spectacular locations, including London, Paris, Rome, Dubai, Doha, Rio, NY, Chicago and LA...to name just a few
• Subsidised, single occupancy, en-suite accommodation available on our estate

Investment in your development and wellbeing

• Life Insurance
• Employee Assistance Programme, offering support and confidential advice for you and your family when you need it most
• Ongoing investment in your personal development with access to internal and external training qualifications and programmes
• Internal career opportunities across a wider range of specialisms and departments
• Monthly recognition programme
• Volunteering day every year with a charitable partner of your choice
• Complimentary access to our staff gym
• Gleneagles Cycle Scheme to spread the cost of the bike that you really want and reduce your carbon footprint

• About gratuities service charge:

• Gratuities (tips) and service charge (an additional charge added to our room rates and services across the hotel that is passed directly to our employees) are paid on a pro-rata basis regardless of your role.
• It is estimated that in 2023, our part-time employees can expect to receive around £1.48 in addition to their hourly rate

If you are our next Housekeeping Attendant please forward your most recent CV to us today!