Job description
We are looking for a Room Attendant to join our team and provide excellent customer service to our hotel guests. Room attendant responsibilities include changing towels, making beds and cleaning bathrooms. You will address clients’ queries and make sure our rooms are fully-stocked, clean and inviting at all times. Ultimately, you will ensure a pleasant and comfortable experience for our guests during their stay with us.
You will also be called upon to take customers breakfast orders and wait on tables. Good communication skills are required.
Responsibilities
- Change bed linen and make beds
- Replace used towels
- Sweep and mop floors
- Vacuum carpets
- Dust furniture
- Replenish bath care products (e.g. soap and shampoo)
- Clean public areas, like corridors
- Report any technical issues and maintenance needs
- Address guests’ queries (e.g. on additional services)
- Help guests retrieve lost items
- Ensure all assigned rooms are clean and tidy by the end of the shift
- Follow hotel security guidelines
- Waiting on tables/taking orders
Skills
- Work experience as a Room Attendant
- Good physical health and stamina
- Flexibility to work in shifts
- Ability to work with little or no supervision while meeting high-performance standards
- Excellent organisation skills
- Ability to follow instructions
Job Type: Part-time
Part-time hours: 8-20 per week
Pay: £8.00-£11.00 per hour
Benefits:
- Flexitime
- On-site parking
Schedule:
- Flexitime
COVID-19 considerations:
PPE equipment is provided