Housekeeper/Cleaner Bradford, Yorkshire and the Humber, England
Job description
Job Description
Post Title: Housekeeper/Cleaner
Accountable to: Service Manager
Responsible to: Chief Executive Officer
Contract Type: Permanent
Hours of Work: 37.5 hours per week – worked Monday to Friday 9am to 5pm
Holiday Entitlement: 25 days per annum plus 8 Bank Holidays
The Organisation
Palm Cove Society was established in 2007 to support vulnerable individuals. Since then we have supported refugees, unaccompanied asylum seekers, victims of domestic violence and survivors of modern day slavery.
Currently we support victims of domestic violence and provide support through our outreach service and at our accommodation sites to survivors of modern slavery, supporting clients across West and North Yorkshire and the
Humber.
As an organisation we are committed to lifelong learning and all our staff receive regular training in a wide range of topics. We also provide access to an Employment Assistance Programme for all our staff and to well being courses and sessions. The organisation has a structured progression path for staff who wish to develop further.
Job / Role Summary
The primary duties of the housekeeper/cleaner are to ensure that housekeeping/cleaning duties are quickly identified and addressed and routine cleaning of offices and vacated properties are cleaned and prepared for the next occupants. The housekeeping/cleaning worker will be responsible for ensuring that all empty rooms are prepared for clients as they become vacant in a timely manner and ensuring that the accommodation contains the required items.
The housekeeping/cleaning worker will be responsible for ensuring that the communal areas within Palm Cove
Society offices and, supported accommodation properties are kept clean, tidy and free from clutter and report any issues to maintenance that require addressing.
Other cleaning/tidying will also be required with regard to the interiors and exteriors of the properties relating to
Palm Cove Society.
The housekeeping/cleaning worker will take instructions from the management with regard to any cleaning/preparation required.
Other duties will include assisting the maintenance team with monthly checks and stock control.
The position is based in Bradford, however there will also be a requirement to work across other sites as required.
Working Environment
It is a requirement that the post holder is able to work independently in an office and community setting. The post holder needs to be aware of and adhere to security procedures to facilitate effective risk management strategies that ensure the safety of self and others.
The post holder may be exposed to highly sensitive and confidential information, which has the potential to be distressing and traumatic for both self and other members of staff. The post holder therefore requires the ability to be able to adhere to reporting structures, and where appropriate access support, guidance and supervision from senior members of staff.
Person Specification
Education
Good verbal and written command of the English language
Knowledge &Experience
- Experience of working in a multi-disciplinary team.
- Experience of working autonomously.
- Experience of ability to plan and prioritise own workload.
- Experience of working in an environment with individuals displaying challenging behaviours
Skills & Abilities
- Ability to undertake effective cleaning and preparation of office spaces, rooms and communal areas.
- Ability to explore and seek effective cleaning solutions for problems faced/identified by visitors, staff and residents.
- The ability to work autonomously.
- Ability to manage time effectively and prioritise workload.
- Where appropriate ability to use own initiative and assist with general/cleaning tasks.
- Ability to work in collaboration with team members.
Attitude & Behaviours
Demonstrate:
- a professional attitude
- reliability and responsibility
- a willingness and ability to work flexibly
- a commitment to working to improve the quality of life of vulnerable individuals
- a willingness to lifelong learning and continued professional development
- use of own initiative and willingness to help others when needed
- an ability to support and train colleagues, to be able to identify different ways of learning to suit mentees and to be their critical friend.
Safeguarding & Adult Protection
Palm Cove Society are committed to the elimination of any form of abuse and harassment by any individual whether they are residents, employees, volunteers, mentors, students or visitors.
It is an essential part of all roles at Palm Cove Society for staff to follow our Safeguarding and Adult Protection procedures to protect those who are vulnerable and at risk either to / or from others and the wider public.
Health & Safety at Work
It is the responsibility of all employees to care for the health and safety of themselves and others who may be affected by their actions at work.
Equality & Diversity
Palm Cove Society accepts diversity and promotes equality in all areas of its work and service provision.
No Smoking Policy
Palm Cove Society actively discourages smoking across ALL SITES and in view of clients. Palm Cove Society staff who wish to smoke are asked to leave site to smoke.
Disclosure & Barring Service (DBS)
The post holder will be working with vulnerable men, women and children and will therefore be required to undergo an enhanced disclosure & barring service (DBS) check in order to ensure the safety of all clients, service users and staff. If at any time, an employee is convicted or charged with a crime or offence which could affect the safety of the clients and organisation, then Palm Cove Society is within its rights to ask for full disclose regarding such issues. If an applicant knows or suspects that their DBS will contain records of any type, this must be disclosed at the interview stage.
Confidentiality
Attention is drawn to the confidential nature of information surrounding all residents and their circumstances. As such a breach of confidentiality will be taken seriously and actioned appropriately by Senior Management. All staff must adhere to strict rules and procedures to ensure that confidentiality of client information is maintained at all times.
IT and Data Security
It is the responsibility of all staff to ensure that appropriate security, in line with PCS’s Data and Security policy is implemented on a daily basis and all in aspects of their work.
Quality
PCS aims to work at ISO quality standards or above and all staff are expected to abide by PCS’s Quality Management
System.
Job Type: Full-time
Salary: £19,000.00 per year
Schedule:
- Monday to Friday
Work Location: One location
