Job description
Reporting into the Shift Manager, the role involves:
- Monitoring and driving KPIs and taking action to ensure they are all met on a daily and weekly basis
- Setting performance targets and reviewing progress and creating action plans to improve performance
- Looking for solutions to operational problems
- Spotting and developing talent in your team through coaching and guidance
- Looking after colleague welfare and improving attendance standards
- Allocating task and holding daily shift briefs