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Housekeeper

7.5 hours per week

Teamwork is what we do best, so if youre looking to lead a fantastic set of people to achieve their goals, then this would be a wonderful opportunity for you. Working within our modern property at St Davids, youll have responsibility for one of our largest purpose-built student accommodation locations, along with its fantastic state of the art facilities.

With multiple social spaces, study areas, courtyard and even an on-site gym the property really does offer something for everyone. Centrally located in the heart of Swansea it has fantastic transport links.

Here at Student Roost, our Housekeepers are multi-tasking superstars! Along with all of the on-site team in our properties, you will be the face of Student Roost for our wonderful residents, and just one of the amazing ways that we keep customer service and safety at the top of our agenda. Youll provide a first-class cleaning service within our purpose built student accommodation, and ensure that all assigned areas are clean, neat & tidy. Youll take pride in your work and have amazing attention to detail, to ensure that your property is always looking sparkling and inviting.

This person is someone we can count on to...

Lead / Own:

• Every student is different and so are the teams that work in our properties. Our value You, Do You encourages you to bring your whole self to work, dont leave your personality at the door.
• You will champion amongst the team the importance of a safe and clean environment for everyone within it, and always lead by example.
• Be at the front of establishing effective and suitable stock control measures. Youre the expert at what is needed and when, so it makes sense for you to take full ownership of this important requirement.

Teach:

• Our residents and team members will learn from you to have a sense of pride in their surroundings, and to treat the property as home.
• Youll champion the importance of adhering to health and safety requirements, to ensure that safety and welfare needs are never overlooked.

Learn:

• From your Best Start Ever you will learn the Student Roost way of doing things, we take enormous pride in doing a great job and delivering exceptional results.
• Be an expert in your knowledge of the requirements of your property whether thats compliance, health & safety or, quite simply, what looks right. Our properties are our shop windows, so youll be the expert in how to present ourselves in the best possible light.

Improve:

• An unapologetic safety-first approach to operating safe and secure properties in line with all statutory, legal, and moral obligations.
• Always striving for the best, being responsible for the sparkling finish in all assigned areas of your property.
• Youll never walk past a problem ensuring that your property is inviting, well maintained, and safe at all times.

Collaborate:

• Working closely with the team on site to make sure that everyones life is made just that little bit easier.
• Our value Be Bold, Be Heard provides an open culture where we want to hear new ideas and how we can implement solutions to improve.

The not so good bits…

Clearing up after a fun weekend- We all like to have fun, and this is certainly true for our residents. There may be a requirement for you to clear up common space that has been partied in over the weekend. This is not a great job, but you will be provided with full PPE to make sure we are keeping you safe.

Summer Turnaround- This is when our residents leave us, its the busiest time in our calendar and can involve clearing out residents room. Checking the contract cleaners are doing their jobs, and sometimes just helping out.

Within…

1 month You will start to understand the culture and values of Student Roost. You will know your team members and what makes them tick. Youll have an understanding of the calendar of requirements of your property and be starting to find your rhythm of working.

3 months You will have met and built strong high-quality relationships with our people, residents, and colleagues. Youll be working autonomously for large parts of your working schedule and managing your own tasks. Youll have successfully developed a routine with the rest of the team on site, and youll be confident in your remit.

6 months You will be well underway to being settled. Youll be confident in bringing new ideas to the team and listening to suggestions from others. Youll have a strong understanding of your compliance responsibilities and be taking the lead on these activities. Youll have an amazing reputation within your property as someone who is always willing to help.