Housekeeper Cardiff, Wales
Job description
The exciting role of Housekeeper has arisen within our hotel located in The OYO Cardiff Central you will be responsible for the cleanliness of the guest bedroom ensuring that these are serviced to a high standard.
Your primary responsibilities are to consistently achieve the standards of cleanliness, product presentation, and customer care in all guest rooms and public areas to create a warm, friendly, and comfortable environment for our guests. Ensuring the appropriate level of security for all guest belongings to create a feeling of comfort and confidence.
To know and demonstrate the departmental standards of performance and co-operate & communicate with colleagues and always support the delivery of quality standards. The ideal candidate should have previous experience in a similar role and have the ability to work on their own as well as part of a team.
Excellent communication and organizational skills are essential and the ability to manage their own day with little supervision. The hours of work are on a shift basis five days out of seven including weekends. The start and finish times vary dependent on the business, therefore flexibility within the role is essential. This is a practical and manual job that includes bending, carrying, standing, and pushing/pulling equipment.
Specific duties of Guest Room Attendants include;
- Maintaining the highest level of guest privacy and security as per the company standard
- Responding promptly to any other requests from guests or other departments.
- Carrying out checks that all appliances are present in the room and in working order, with desk items, furniture, and appliances straightened, dusted, and polished.
- Guest amenities and supplies in rooms should be replaced with clean items. These include dirty linens, room service items, bins, and beverage stations.
- Walls and furnishings should be inspected for marks or damage which should then be removed or reported as necessary. Carpets vacuumed and any other floor care duties performed (e.g., in guest rooms and hallway).
- At the end of each shift, carts should be replenished with supplies and transported to the assigned area.
- Cleaning within public areas of the hotel as required.
Job Type: Part-time
Part-time hours: 16 per week
Salary: £10.50 per hour
Benefits:
- On-site parking
Schedule:
- Monday to Friday
- Overtime
- Weekend availability
Work Location: In person
