housekeeper Las Vegas, NV
Job description
PRIMARY PURPOSE:
As a Status Board Operator, you will set the stage for guest experience with your welcoming smile and service. By understanding their unique stories and needs, you will own their experience to create WOW memories they will carry with them far and beyond their stay with us.
PRINCIPAL DUTIES AND RESPONSIBILITIES:
Update status of guest rooms
Process Rooms Control data and distribute rooms to Managers on all shifts
Receive and process rush room requests from the Front Desk and VIP Services
Receive requests from the Front Desk and VIP services by phone or computer printer for special requests from guests, such as baby cribs, bed boards, irons, hair dryers, etc.
Receive and process requests from guests for turndown services, refrigerators, extra towels, etc., and forwards the request to the proper employee in the specific area
Run reports needed by Housekeeping, Day and Swing shifts
Ensure that the Housekeeper Assistant's report is completed in the morning and afternoon for distribution to the Assistant Hotel Manager
MINIMUM REQUIREMENTS:
High school diploma or equivalent
Work varied shifts, to include weekends and holidays
