Hotel Receptionist - Part Time - New Hotel London, England
Job description
Hotel Receptionist
Duties:
- Greet and welcome guests as they arrive at the hotel
- Check-in and check-out guests, ensuring all required information is obtained and accurately recorded
- Provide information about hotel facilities, services, and local attractions to guests
- Answer phone calls and respond to inquiries in a professional and courteous manner
- Handle guest complaints or concerns, escalating to management when necessary
- Process payments and maintain accurate records of guest transactions
- Assist with reservations and room assignments as needed
- Maintain a clean and organized front desk area
Skills:
- Bilingual proficiency in English and another language (e.g., Spanish, French, Mandarin) is preferred
- Excellent phone etiquette and communication skills
- Strong customer service skills with the ability to handle difficult situations diplomatically
- Attention to detail and ability to multitask in a fast-paced environment
- Proficient in using computer systems and software for check-ins, reservations, and other front desk operations
Join our team as a Hotel Receptionist and be part of creating a welcoming and memorable experience for our guests. As the first point of contact for our hotel, you will play a crucial role in ensuring guest satisfaction.
We offer competitive compensation and benefits packages, including medical insurance, paid time off, and opportunities for career growth within our organization.
If you have excellent communication skills, a friendly demeanor, and enjoy working in a dynamic hospitality environment, we would love to hear from you. Apply now to join our team as a Hotel Receptionist!
Job Types: Part-time, Permanent
Part-time hours: 24 per week
Salary: £13.00 per hour
Benefits:
- Company pension
Schedule:
- 8 hour shift
- Weekend availability
Ability to Commute:
- London (required)
Work Location: In person
