Hotel Receptionist - Flexible Hours Available Bath, England
Job description
You make it Hand Picked!
Established by Guy and Julia Hands in 1999, Hand Picked hotels has grown organically and through acquisition to become the 5th largest luxury hotel group in the UK – comprising 21 hotels across the UK and Channel Islands. With welcoming and charming service delivered in truly inspirational settings, our guests are encouraged to relax, kick off their shoes and indulge.
We are currently recruiting for a Hotel Receptionist at Bailbrook House Hotel.
Bailbrook House Hotel is a 4AA Silver Star Hotel with 88 bedrooms and a 2AA Rosette fine dining restaurant.
About the role:
We have an opportunity for someone to join our hard working team at Bailbrook House Hotel as a Hotel Receptionist.
This is a flexible hour role, working a few shifts per week. Hours are predominately late shifts from 12pm / 1:00pm, Monday to Friday, with some weekend work available.
Our receptionists are the first member of Hand Picked our guests speak to, which means you’ll get to make one of the biggest impressions. You will be able to give a fantastic welcome and get our customers excited about their stay, whether that’s showing off the hotel with a guided tour, or showing the guests the way to their bedroom and assisting them with their bags.
As a Hotel Receptionist you will also check our guests in and out using Opera our Hotel booking system, so you will need to be confident using computers and learning new procedures as well as taking payments.
It doesn’t matter if they’re first time visitors or returning guests, you’ll charm them from the initial welcome to the “have a safe journey home” with your impeccable standards of service.
About you:
- You will live locally to the hotel, or within a reasonable commute
- Most of all, you’ll have a friendly, welcoming and genuine manner
- You’ll have recent experience working as a Hotel Receptionist and knowledge of Opera is desirable
- You’ll be passionate about making our guests feel at home, and will develop a thorough knowledge of our of hotel products and services
- You’ll feel comfortable in a fast-paced, busy environment
- You’ll ideally have previous experience in a similar environment and role, but this is not essential
- You’ll be excellent at building a rapport with new and returning guests
- You’ll take pride in your appearance, as the face of Hand Picked Hotels
Our Benefits include:
- A competitive hourly rate of £13.50 per hour, plus a share of service charge
- Free Meals provided on shifts
- Free Parking
- Opportunity to make lifelong friendships and be part of team that celebrates Diversity and Inclusion.
Hand Picked Hotels is an Equal Opportunities employer. Candidates must be eligible to live and work in the UK.
