Job description
We are currently looking for a Receptionist to join our team at Vive Hotel, in Hastings. Please note Hotel experience is essential for this role.
Shift work is involved and does include: Weekends, Bank holidays, Christmas and New Year.
Responsibilities include, but are not limited to:
- Welcoming guests
- Check in and Check out
- Handle all enquiries and bookings at the desk or over the telephone
- Input reservations on to the hotel computer system (Elina)
- You are responsible for all payments taken on shift, ensuring all floats balance at the end of your shift
- Ensure all company invoices are correctly dealt with
- To be fully aware of and adhere to health & safety and fire procedures
- Be professional at all times, whilst giving the guest a lasting impression of the hotel
- Daily / Weekly / Monthly - Reports
- Create and SOP's
- Train New members of staff
What we are looking for:
- A team player, but also have the confidence to be on a shift by yourself
- Computer skills, knowledge of word and excel documents
- Have a can do attitude
- Excellent time keeping skills and attendance
- Good knowledge of the English language (speaking, writing and reading)
Hospitality Experience is Required
Job Type: Full-time / Part Time
Job Types: Full-time, Part-time, Permanent
Part-time hours: 25 per week
Salary: From £10.42 per hour
Benefits:
- Flexitime
Flexible Language Requirement:
- English not required
Schedule:
- 10 hour shift
- 8 hour shift
- Flexitime
- Monday to Friday
- Weekend availability
Supplemental pay types:
- Tips
Ability to commute/relocate:
- Hastings: reliably commute or plan to relocate before starting work (required)
Education:
- A-Level or equivalent (preferred)
Work Location: In person
Expected start date: 15/05/2023