Hotel Receptionist United Kingdom
Job description
We are looking for a fun and vibrant Receptionist to join our small team at The Christopher Hotel in Eton which has recently undergone an extensive refurbishment.
We are a small property with 33 bedrooms we are aiming to reach the top of the market in Windsor and need a very driven and motivated staff member to help us achieve our goals.
Only applicants with experience who want a full time position and are willing to work weekends please. The shifts are a mixture of early (7am to 15:00) and lates (15:00 to 23:00) so applicants must be comfortable working and commuting for these shifts.
We are looking for someone who has:
· An understanding of Reception & Reservations
· A competent level of computer literacy
· Flexibility in hours and shifts
· Worked in a 3 star standard hotel or higher
· Able to check in & out, assist guests with bills
· The ability to confidently upsell to guests prior to arrival and during check in
What we are expecting:
· Promote an enjoyable working environment for your fellow colleagues
· Be able to adhere to our SOPs for Reception
· Provide a seamless service and continue to improve our excellent guest experience
· Be able to confidently upsell
· Be able to check in & out
· Be able to help guests with billing
· Ensure all guest details are correct prior to arrival
· To work at our sister hotel in Windsor when required
What can we offer you:
· A competitive salary
· Free meals on duty
· Onsite parking when we are not full
· 28 days holiday (including bank holidays)
· A good work/life balance
· Opportunities to cross train in all hotel departments
· Further training and development
· An opportunity like no other to be part of a friendly and sociable team
Job Type: Full-time
Salary: £23,000.00 per year
Benefits:
- Discounted or free food
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- Weekend availability
Supplemental pay types:
- Bonus scheme
- Tips
COVID-19 considerations:
Ability to commute/relocate:
- Windsor and Maidenhead SL4 6AN: reliably commute or plan to relocate before starting work (required)
Experience:
- Hotel: 1 year (required)
Work authorisation:
- United Kingdom (required)
Work Location: In person
