Hotel Receptionist Bowness-on-Windermere, England
Job description
Job Title: Reception Team Member
Hours of work: 40 hours per week, worked as per the rota and will include evening, weekends and bank holidays.
Contract: Permanent/Full Time
Salary: £22,500 pa
The Company: Storrs Hall is beautifully situated on the shores of Lake Windermere. The hotel has 28 bedrooms in the main house, and within the grounds 6 additional luxury suites and a unique boathouse, each with their own private hot tub.
Storrs Hall is a privately owned hotel and has been in the same family since 1997. The owner is committed to a programme of continuous development to make the hotel stand out.
The Hotel Management’s ethos is about the overall guest experience, creating a home from home feel.
Why might you join our team:
The Storrs Hall team is a family, and not only do you get to work in a stunning location but look at the extra benefits;
· Competitive pay
· 28 days holiday, including bank holidays
· Share of staff gratuities each month
· En suite staff accommodation available if required
· Uniform provided
· Homemade meals on duty
· Staff discounts, as well as friends and family discounts
· Employee assistance programme – with 24 hour helpline with experts in law, personal finance, family matters and mental health
· Training and development
· Annual anniversary bonus
· Pension scheme
· Staff parties and social events throughout the year
· Birthday gift
· Car parking on site
· Employee referral bonus
· Varied shifts
The Successful Candidate:
Will have previous administration or reception experience ideally in a Hotel environment and an enthusiastic knowledge of tourism in the Lake District. They will possess excellent written and verbal communication skills - the ability to talk to anyone! They will have a high standard of presentation personally and attention to the presentation of their surroundings to ensure that guests have the best experience at all times. This is a customer facing role and is often the first and the last impression guests make of our Hotel. It can be fast moving at times, especially at check-in/check-out times where the need to prioritise guest requirements is imperative and will therefore require a well organised approach to work.
Job Types: Full-time, Permanent
Salary: From £22,500.00 per year
Benefits:
- Company events
- Discounted or free food
- Employee discount
- Free parking
- On-site parking
- Referral programme
Schedule:
- 8 hour shift
- Weekend availability
Supplemental pay types:
- Loyalty bonus
- Tips
COVID-19 considerations:
Current UK Covid precautions for the hospitality sector are in place.
Work Location: In person
Application deadline: 01/06/2023
Reference ID: Reception 0523
