Job description

We are looking for a RECEPTIONIST to join the Front Office team at the St Giles Hotel in London.

St Giles London offers the city’s best value for honest comfort and incredible convenience. Located in the heart of the historic West End, London’s main commercial and entertainment centre. Our mission is to bring the St Giles experience to life by creating value, making a difference and contributing to memories that last far beyond checkout.

As Receptionist you will provide a courteous and efficient service to all guests and maintain the levels of service to the highest standards at all times. You will be responsible for greeting guests in a warm friendly manner and be a true ambassador for excellent service, dealing with all requests and queries in an efficient and professional manner, whether face to face or over the telephone.

You must be engaging, motivated, welcoming and highly organised to ensure that all requests are attended to without any delays. You will need to be well presented, have excellent communication skills and a pleasant telephone manner. You need to work well under pressure with excellent ability to co-ordinate efficiently with other departments and bring good administration skills.

We anticipate applicants will have previous experience as Receptionist and will have worked in a similar role within a hotel or customer service environment.

Job Type: Full-time

Salary: £23,000.00 per year

Experience:

• Hotel & Accommodations Guest Services Staff: 1 year (preferred)

Work Location: In person