Hotel Receptionist

Hotel Receptionist London, England

Pullman London St Pancras
Full Time London, England 13.44 GBP HOURLY Today
Job description

We are looking for a FUN, PASSIONATE & WELCOMING full-time Hotel Receptionist who wants to join a FANTASTIC TEAM at a VIBRANT central London hotel! You will be required to work weekdays and weekends.

Duties:

  • Attend to all guest queries in a prompt, professional manner to ensure a high level of guest satisfaction
  • Complete a seamless check in and check out service for all our guests
  • Knowledge of activities in the city (theatre, arts, exhibits, concerts, shows, sports and leisure activities)
  • Familiar with the city restaurants and have established contacts with them to provide maximum guest service
  • To act as a point of contact for all guests, to provide assistance and offer them efficient customer service, identify their needs as well as product knowledge
  • Ensure the correct handling of guest messages, mail and packages
  • To know details of the day’s arrivals, identify priority guests, VIPs and ensure their rooms are checked prior to arrival and placed with relevant VIP amenities
  • Working with the Duty Manager on a daily basis to best serve our guests
  • Assist in arranging room moves, select appropriate rooms and arrange for luggage to be moved

Benefits:

-Three Complimentary Bonus Breaks - benefit from a free one or two-day break in another Accor property in the UK each year

- Pension Scheme

- Employee benefit card offering discounted rates in Accor Hotels worldwide

- Free meals on duty

- Free access to hotel Gym

- Up to 33 days of annual leave per annum

Salary: £27,256 per annum (£13.44 per hour) + service incentives.

The successful candidate must already have eligibility to work in the UK.

Job Type: Full-time

Salary: £13.44 per hour

Benefits:

  • Additional leave
  • Canteen
  • Company pension
  • Cycle to work scheme
  • Discounted or free food
  • Employee discount
  • On-site gym
  • Referral programme
  • Sick pay
  • Store discount

Schedule:

  • 8 hour shift

Work Location: In person

Hotel Receptionist
Pullman London St Pancras

www.pullmanhotels.com
Paris, France
Sébastien Bazin
Unknown / Non-Applicable
501 to 1000 Employees
Franchise
Hotels & Resorts
Related Jobs

All Related Listed jobs

Lounge Services Host-UK
Swissport International AG Belfast, Northern Ireland 17609 - 20567 GBP ANNUAL Today

Ensure the bar area is presented in a professional and clean manner. Ensure the self-service area is presented in a professional and clean manner.

project manager
IQVIA Reading, England 54377 - 36000 GBP ANNUAL Today

Working with the wider Project Management team, the Translation Project Manager is responsible for coordinating and managing the full...

Fitness Executive
DocHQ Remote 20000 GBP ANNUAL Today

We are looking for experts and not enthusiastic amateurs who are not only interested in fitness but also keen to use technology, data, and continuous learning

Fibre Engineer
Airband Cheshire Today

If your role is field based a full driving licence is required. You will also troubleshoot individual and wider network issues, liaise with colleagues and

Bubble Tea Barista
CUPP Bubble Tea Sevenoaks, England 10.5 GBP HOURLY Today

Provide great service and product knowledge to our customers. Feel confident in a fast paced working environment. Barista experience: 1 year (preferred).