Hotel Receptionist London, England
Job description
Our Front of House team we are looking for a Front Office Team Member. Is your heart also beating faster from familiar faces, strangers, people in general and preferably from all over the world? Are you a service-loving talent and available for a new challenge? What are you waiting for? Start a new chapter in your career with us!
What does your job entail?
As a valued member in our Front Office team you are responsible for an incredible hello and goodbye for our guests. We don't call you the Director of First Impressions for nothing! Together with your team, you ensure that guests do not forget their experience at Mercure London Bridge hotel. You are visible in our lobby and you enjoy telling our guests everything about the hotel and the Southbank area. Aside from your regular responsibilities, such as welcoming guests at check in and saying see you and check out, answering guest queries and creating ‘sparkles’ (memorable moments) for our guests.
Job Types: Full-time, Permanent
Salary: £12.30 per hour
Benefits:
- Company pension
- Employee discount
- Flexitime
- Referral programme
- Store discount
Schedule:
- 8 hour shift
- Day shift
- Flexitime
Supplemental pay types:
- Commission pay
- Tips
Ability to commute/relocate:
- London: reliably commute or plan to relocate before starting work (required)
Experience:
- Customer service (preferred)
- Hospitality (preferred)
Work Location: In person
