Hotel Receptionist London, England
Job description
The New Build ibis Styles London Seven Kings opened in June 2021.
The hotel boasts 92 fully airconditioned ensuite bedrooms including 3 Suites, 10 parking spaces with Electric charging facilities adjacent to Seven Kings Station. All rooms have modern furnishings, tea and coffee facilities, hair dryer, smart TV with satellite channels. Each room features a modern bathroom with either a walk-in shower or a bath.
We are currently recruiting for Reception staff for this Hotel. This is a fantastic opportunity for a passionate and enthusiastic Receptionist to become a part of our Front Office team.
As Hotel Receptionist you need to ensure that all guests are given a warm welcome to the hotel and that they are registered according to the hotel’s standards. You will deal with any guest queries during their stay and ensure that they are being looked after. Receptionists assist and communicate with all departments ensuring a smooth stay for guests and would need to be able to deal with all reservation queries, adhering to correct selling procedures and rates in order to maximise yields. They must also ensure they are aware of all promotions and facilities available in the hotel and that these are sold at every opportunity.
We are looking for a candidate with the following qualities:
A positive and happy disposition
Excellent communication skills both in person and on the phone
Ability to deliver excellent customer service at all times
Excellent organisational skills
Ability to multi-task
Work as part of a team
Job Type: Zero hours contract
Salary: £9.50 per hour
Benefits:
- Company pension
- Discounted or free food
- Employee discount
Schedule:
- Day shift
- Monday to Friday
- Weekend availability
Experience:
- Hotel Reception: 1 year (preferred)
Work Location: One location
Reference ID: IBIS/REC
