Hotel Receptionist Farnham Royal, England
Job description
We're looking for a Receptionist to be the public face of our hotel
You’ll be working in a busy, vibrant environment ensuring our guests receive the warmest of welcomes.
Your day to day;
- Greeting everyone of our guests with a welcoming smile
- Efficiently helping guests whilst the checking in and out
- Providing the highest level of hospitality
- Upselling of rooms and other facilities
- Informing the guests of the hotel’s facilities, offering advice and assistance when necessary
Who are we looking for?
You will be the first person to greet our guests so will be the key to providing that fantastic first impression. You will need a warm demeanor and be able to give the warmest of welcomes no matter what is going on around you.
To excel in this position, you will need to be calm under pressure reacting effortlessly to unexpected circumstances, always taking them in your stride.
The Working Hours
0700-1500, 1500-2300 or part/mid shifts to cover busy check in/outs, during the week and weekends, also holiday cover required.
Previous hotel experience an advantage along with knowledge of the Rezlynx reservation system, but not essential as full training will be given
If you are passionate about providing a great guest experience, are a strong communicator and provide service with a smile then this could be the role for you.
In Return we offer:
- Competitive Salary
- Pension
- Discounted Hotel Stays
- Dicounted Food and Drink in our Hotels
- Training including Apprenticeships
