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Job description

THE ROLE

As a Receptionist at the Hotel, you’ll be delivering attentive customer focused service to our Guests, understand brand standards and enjoy working as part of a successful team.

Please note this role involves both weekend work and ability to work early shifts & late shifts

WHAT’S IN A DAY’S WORK?

• Top quality Customer service
• Working as part of a great team
• First point of contact for our guests
• Checking guest in and out, processing payments
• Good knowledge of the hotel facilities and services we offer
• Maximising revenue through upselling and room sales
• Administration and Technology savvy
• Available to work when the team and customer needs you

WHY JOIN US?

• Stays across the UK at employee rate (a HUGE discount!)
• Discounted Friends and Family rates (that’ll make you really popular!)
• 50% off food and beverage in our hotels
• A range of development and apprenticeship programmes
• We’re committed to your development and progression with lots of promotion opportunities
• You’ll get all meals on duty (because hard work is hungry work!)
• Uniform provided
• We’re big on all things reward and recognition and celebrate success throughout the year
• Commitment to your health and well-being
• Flexible working arrangements
• Discounted use of leisure facilities
• Refer a Friend incentives to influence your earning potential.

Job Types: Full-time, Permanent

Salary: £22,256.00 per year

Benefits:

• Canteen
• Company events
• Discounted or free food
• Employee discount
• Free parking
• Gym membership
• On-site gym
• On-site parking
• Sick pay
• Wellness programme

Schedule:

• 8 hour shift
• Weekend availability

Work Location: In person

Reference ID: NA