Hotel Receptionist London, England
Crown Group Of Hotels
Full Time
London, England
11 - 11.5 GBP HOURLY Today
Job description
We are seeking a highly motivated and customer-focused individual to join our team as a Receptionist at our hotel. The ideal candidate will have excellent communication skills, a positive attitude, and a passion for delivering exceptional service to our guests.
Responsibilities:
- Greet guests upon arrival and provide them with a warm welcome
- Check guests in and out of the hotel, ensuring all necessary paperwork is completed
- Answer incoming phone calls and respond to guest inquiries in a professional and friendly manner
- Make reservations and manage room assignments
- Handle guest requests and complaints promptly and effectively
- Ensure the lobby and reception area are clean and presentable at all times
- Provide administrative support to other departments as needed
Requirements:
- Previous experience in a customer service or hospitality role is preferred
- Excellent communication and interpersonal skills
- Strong attention to detail and organizational abilities
- Ability to multitask and work in a fast-paced environment
- Proficiency in Microsoft Office and other relevant software programs
- Flexibility to work a variety of shifts, including weekends and holidays
We offer competitive compensation, as well as opportunities for growth and development within our organization. If you are a team player who is passionate about providing excellent service and would like to join our team, please submit your resume for consideration.
Job Type: Part-time
Part-time hours: 24 per week
Salary: £11.00-£11.50 per hour
Benefits:
- Flexitime
Schedule:
- Day shift
- Flexitime
- Night shift
- Weekend availability
Ability to commute/relocate:
- London: reliably commute or plan to relocate before starting work (required)
Shift availability:
- Day shift (preferred)
- Night shift (preferred)
Work Location: In person
