Find More Than 10K+
United Kingdom Jobs

Job description

We are seeking a highly motivated and customer-focused individual to join our team as a Receptionist at our hotel. The ideal candidate will have excellent communication skills, a positive attitude, and a passion for delivering exceptional service to our guests.

Responsibilities:

• Greet guests upon arrival and provide them with a warm welcome
• Check guests in and out of the hotel, ensuring all necessary paperwork is completed
• Answer incoming phone calls and respond to guest inquiries in a professional and friendly manner
• Make reservations and manage room assignments
• Handle guest requests and complaints promptly and effectively
• Ensure the lobby and reception area are clean and presentable at all times
• Provide administrative support to other departments as needed

Requirements:

• Previous experience in a customer service or hospitality role is preferred
• Excellent communication and interpersonal skills
• Strong attention to detail and organizational abilities
• Ability to multitask and work in a fast-paced environment
• Proficiency in Microsoft Office and other relevant software programs
• Flexibility to work a variety of shifts, including weekends and holidays

We offer competitive compensation, as well as opportunities for growth and development within our organization. If you are a team player who is passionate about providing excellent service and would like to join our team, please submit your resume for consideration.

Job Type: Part-time
Part-time hours: 24 per week

Salary: £11.00-£11.50 per hour

Benefits:

• Flexitime

Schedule:

• Day shift
• Flexitime
• Night shift
• Weekend availability

Ability to commute/relocate:

• London: reliably commute or plan to relocate before starting work (required)

Shift availability:

• Day shift (preferred)
• Night shift (preferred)

Work Location: In person