Job description
Best Western Ship Hotel, Weybridge is looking for a Hotel Receptionist to join our dynamic Front of House Team. The hotel is located in the heart of Weybridge on the High Street with 76 bedrooms, bar, restaurant and function facilities .
As a Hotel Receptionist you would be responsible for the greeting and farewell of all guests and visitors to the hotel. They deal with arrivals, departures and the co-ordination of all customer requests during their stay with us. The delivery of outstanding customer service to all guests is paramount to every task they complete.
Specifically, you will be responsible for:
Outstanding customer care at all times
Check-in and check out guests
Telephone handling
Ensure all customer queries and requests are handled in a polite, efficient and courteous manner
Maintaining all equipment and work areas, including key and cash security
Maintain a high level of hotel and product knowledge at all times
Previous experience would be preferable although training will be given.
What we offer:
28 days of Holiday
Chance for career progression
Free meal and uniform while on duty
Free Parking
Competitive Salary
Job Type: Full-time
Pay: £23,000.00-£23,500.00 per year
Schedule:
- 8 hour shift
Work Location: In person