Hotel Receptionist London, England
Job description
Best Western Northfields Ealing Hotel is a boutique hotel just opposite Northfields Ealing Tube Station. This Stylish accommodation is only 20min by underground from central London and all attractions.
We are currently looking for a talented, smart, efficient, organised, friendly staff member to join our new team.
Our hotel is a great place where you can do great things as an individual and as a team. We will offer you to work in a very friendly environment but most importantly we offer the opportunity to develop your talent, be recognised and rewarded for your commitment and pursue a fulfilling career. Our aim as a hotel is to make a difference by offering our guests the very best impression, warm welcome and consistently phenomenal service throughout their memorable stay.
If you share our ideas with us, please apply now!
Your responsibilities will be:
- Ensuring high levels of customer service at all times and that the guests expectations are met at all times as per Brand Standards
- Adhere to all internal policies and procedures
- Extensive Health & Safety checks including all internal and external doors and windows are locked, keeping intruders out, noting any strange activities, and regular patrols of the hotel.
- Training of new and existing team members.
- Have a good knowledge of local area
- Ensuring hotel security, safety of guests including provision of first aid and taking control in an emergency situation
- To ensure that daily task sheets are completed by the team on shift
- Management of reception and participate in reservations and booking queries
- Any other duties that may be requested by the management
- Ability to work on your own
Job Type: Part-time/ Full-time
Salary: From £10.50 per hour
Schedule:
- 8 hour shift
Ability to commute/relocate:
- London, W5 4UB: reliably commute or plan to relocate before starting work (required)
Education:
- A-Level or equivalent (preferred)
Work Location: One location
Job Type: Full-time
Salary: £10.50 per hour
Schedule:
- 8 hour shift
Ability to commute/relocate:
- London, W5 4UB: reliably commute or plan to relocate before starting work (required)
