Hotel Receptionist Fort William, Scotland
Job description
We are currently looking for the right calibre of person to join our existing welcoming Reception team here at the Ben Nevis Hotel and Leisure Club, Fort William, Scotland.
Our ideal candidate will be friendly, organised and love working with the public. Great customer service skills are a must, as are strong, yet basic computer skills.
Your duties would include:
- checking in/out guests,
- Answering function and general queries via email and telephone
- Building/amending guest and group bookings
- Answering and helping existing guests with any queries
- Responding to and resolving any guest issues that may arise
- Allocation and reservation of rooms.
- Upselling of accommodation and extras
- Taking payments both live and remotely
- Cashing up.
Experience of Guestline/Rezlynx would be advantageous, but not essential as training will be provided.
Live- in accommodation may be available for the right candidate.
In return you will receive:
A competitive salary
A five day working week, averaging 40 hours,
Free Meals,
Friends and Family Discount
Free use of the pool, gym and other leisure club facilities
Job Types: Full-time, Part-time, Permanent
Part-time hours: 30-40 per week
Salary: £10.50 per hour
Benefits:
- Company pension
- Discounted or free food
- Employee discount
- Free parking
- Gym membership
- On-site parking
- Sick pay
Schedule:
- 8 hour shift
Supplemental pay types:
- Tips
Work Location: In person
Reference ID: RECDEC22
