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Job description

We have a fantastic opportunity at our busy 4* airport hotel for a Receptionist. If you have great communication skills and enjoy providing fabulous service to delight our guests then we would love to hear from you!

What you will be doing:

• Checking in and checking out guests
• Answering all requests and enquiries
• Being the first point of contact for all visitors to the hotel
• Processing reservations

What we are looking for:

• You will be passionate about delivering a memorable guest service experience
• Having great communication skills is essential as you will be dealing with customers both in person and via telephone and email.
• Knowledge of OPERA would be desirable but not essential as full training will be given.
• You must be flexible to work shifts, both early and late. This role will include working weekends.

What we offer:

• Free on site parking
• Meals provided when on duty
• Opportunities to progress your career in hospitality
• Complimentary use of the hotel gym
• Discounted stays at all our hotels
• Social events throughout the year

If you think this is the role for you please apply including your CV. Please let us know if your require any adjustments to attend an interview.

Please note that you must be able to provide documentation confirming your eligibility to work in the UK. Sponsorship is not available for this role.

Job Types: Full-time, Permanent

Salary: £21,840.00 per year

Benefits:

• Bereavement leave
• Company events
• Cycle to work scheme
• Discounted or free food
• Employee discount
• Free or subsidised travel
• Free parking
• On-site gym
• On-site parking
• Referral programme
• Shuttle service provided
• Sick pay

Schedule:

• 8 hour shift

Ability to commute/relocate:

• Stansted: reliably commute or plan to relocate before starting work (required)

Work Location: In person

Reference ID: NLS-FO-R